micro1 · 15 hours ago
Concierge
Micro1 is looking for a Concierge to join their team and provide outstanding, personalized service to guests. In this remote role, you will deliver seamless guest experiences by offering expert guidance on local attractions, managing reservations, and arranging special requests while demonstrating exceptional attention to detail and communication skills.
Artificial Intelligence (AI)ConsultingEmploymentHuman ResourcesRecruiting
Responsibilities
Provide accurate and engaging information about local shopping, dining, nightlife, and recreational destinations
Make reservations for guests, including dining, spa treatments, golf tee times, and secure tickets for exclusive events
Offer clear and friendly directions to guests for various locations and activities
Coordinate special requests such as ordering flowers, arranging gifts, or organizing in-room amenities
Arrange travel and sightseeing tours, ensuring memorable and personalized experiences
Collaborate remotely with team members to address guest needs efficiently and professionally
Utilize data annotation and digital tools to capture guest preferences and feedback, driving continuous service improvement
Qualification
Required
Proven experience in concierge services, hospitality, or a related customer-facing role
Exceptional written and verbal communication abilities, with a strong focus on clarity and empathy
High attention to detail, ensuring accuracy in all arrangements and guest interactions
Proficiency in remote collaboration tools for seamless teamwork
Demonstrated experience with data annotation and accurate record-keeping
Knowledge of budgeting software for guest service expenses and event planning
Basic understanding of operating IoT security systems for property and guest safety
Preferred
Multilingual abilities to better serve an international guest base
Previous experience supporting guests or clients in a fully remote environment
Familiarity with high-end luxury or boutique hospitality standards
Company
micro1
Micro1 offers an AI platform that converts human expertise into structured datasets and recruitment processes for companies.
Funding
Current Stage
Growth StageTotal Funding
$41.6MKey Investors
01 Advisors
2025-09-12Series A· $35M
2024-06-20Seed· $3.3M
2023-07-07Pre Seed· $3.3M
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