Robison · 19 hours ago
Field Service Specialist
Robison is a trusted home services provider in Westchester and Putnam counties, focusing on environmentally friendly solutions. The Field Service Specialist will perform service, maintenance, and repair work, troubleshoot technical issues, and support the installation of heating, cooling, and other home service systems while ensuring high-quality service and addressing customer inquiries.
Responsibilities
Performing service, maintenance, and repair work
Troubleshooting technical issues
Supporting the installation of heating, cooling, and other home service systems
Ensuring high-quality service
Addressing customer inquiries
Maintaining safe working practices during site visits
Enhancing client satisfaction through effective communication and customer interaction
Qualification
Required
Technical skills in Field Service and Troubleshooting
Proficiency in providing Technical Support and resolving equipment issues
Strong Communication and Customer Service skills to build and maintain client relationships
Ability to work independently, manage time effectively, and operate in an on-site environment
High school diploma or equivalent; technical certifications are an advantage
Valid driver's license with a clean driving record
Ability to lift and manage heavy equipment as required by the job
Preferred
Previous experience in home services or a related technical field is a plus
Company
Robison
A Tradition of Quality Service For more than 100 years, Robison has been a staple in Westchester and Putnam counties, servicing nearly 20,000 homes while earning an A+ from the Better Business Bureau.