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Pioneer · 13 hours ago

Assistant Branch Manager - Greenbush Commons

Rensselaer, NY, US

Full-time

Onsite

Entry, Mid Level

$22/hr - $35.21/hr

1+ years exp

Pioneer is a bank seeking an Assistant Branch Manager for their Greenbush Commons location. The role involves overseeing daily operations, assisting in customer relationship development, and ensuring compliance with bank policies.

BankingFinancial ServicesInsuranceWealth Management

Responsibilities

Actively sells and refers all Pioneer Bank products and service offerings

Upholds established customer service standards and measurements and ensure such expectations are communicated and adhered to

Oversees processing of customer transactions and ensures compliance with cash handling and security procedures

Assists with scheduling, counseling, supervising, evaluating and disciplining all personnel within the branch

Provides continuous coaching and evaluation of staff sales efforts and monitors results

Monitors staff compliance with all Bank policies and procedures within the branch, through training and counseling

Maintains proper security controls, as set forth by the Bank's security officer. Advises the Branch Manager of office, market and community trends and/or other situations warranting bank management's involvement

Works with Branch Officer to coach staff on increasing branch sales and deposits

Interviews, selects, and trains staff in accordance with the Bank’s EEO/AA commitment in conjunction with or under direct supervisor of Branch Manager. Evaluates performance, and makes recommendations for advancement and appropriate promotional and merit increases. Motivates and counsel assigned staff to increase professionalism, exceed customer service expectations, and encourage career development

Ensures that department practices comply with Federal and State laws and corporate human resource policies

Promotes EEO and Affirmative Action by identifying problem areas and establishing and meeting goals to eliminate underutilization of females, minorities, individuals with disabilities, disabled veterans, and veterans of the Vietnam era

Assists in the development, implementation and administration of human resource policies and programs including implementation and compliance with Equal Employment Opportunity and Affirmative Action Programs

Develops subordinates and others in the bank, when requested, for the purpose of succession planning

Qualification

Sales experienceCustomer serviceStaff supervisionBilingual capabilityNotary Public certificationMS WordExcelCoaching skillsCompliance knowledgeFlexible schedule

Required

A minimum of one year Assistant Manager or Sales experience or two years' experience as a Relationship Banker, Client Service Supervisor or Trainer required

Ability to demonstrate sales skills and capacity to motivate branch staff to cross sell financial services

Proven ability to comply with policies and procedures, to maintain accuracy and meet deadlines

Attainment of Notary Public certification within 12 months of beginning position

Proficiency with MS Word and Excel, E-mail, internet software and capacity to learn retail banking computer system is essential

Must have own transportation, or access to reliable transportation on short notice

Valid Driver's License and ability to maintain this throughout employment

Must have the ability to maintain flexible daily schedule, including evenings and Saturdays

Preferred

Bachelor's Degree preferred

Previous sales experience preferred

Bilingual capability a plus

Company

Pioneer

Pioneer is a full-service financial institution serving individuals, businesses, and communities with twenty-two locations throughout New York’s Capital Region.

Founded in 1889

Albany, New York, USA

201-500 employees