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Usermind · 21 hours ago

PROGRAM MANAGER - TRANSFORMATION OFFICE

Provo, UT

Part-time

Hybrid

Mid, Senior Level

4+ years exp

Qualtrics is a leader in Experience Management, serving over 18K clients globally. The Program Manager in the Transformation Office will drive and accelerate critical companywide strategic priorities by collaborating with various internal teams to improve processes and enhance user experiences.

Business IntelligenceMarketing AutomationSaaSSales AutomationSoftware

Growth Opportunities

Responsibilities

Lead Execution: You take ownership of program execution, ensuring that strategic initiatives are effectively implemented and deliver desired results

Improve Change Management Communication: Strong verbal and written communication skills are essential to convey complex ideas clearly, motivate behavioral changes, and gain buy-in from diverse stakeholders, including senior leadership

Develop and Present Business Cases: Create compelling arguments to secure executive buy-in for key initiatives, including sizing the opportunity, risks, and benefits, and leading strategic discussions with senior leadership

Deliver Tangible Business Outcomes and Value: Ensure performance tracking mechanisms are in place to measure and report on the benefits of the implemented changes

Mitigate Risks: Identify and anticipate potential risks and issues and work with relevant stakeholders on remedial actions

Qualification

SaaS business modelsProgram executionStakeholder managementChange managementAnalytic rigorStrategic thinkingProblem-solvingContinuous improvementInfluential presentationCommunication skillsTeam leadership

Required

4-7 years of experience driving GTM business strategy and operations, managing and motivating high performing cross-functional teams in a fast paced SaaS environment

Excellent understanding of SaaS business models and internal processes, and direct experience working closely with Sales and IT teams to implement software solutions to accelerate productivity

Track record of managing and delivering complex SaaS transformation programs

Thrives in a fast paced environment, dealing with ambiguity and changing priorities

Ability to take complex strategic problems and translate them into clear and manageable programs and deliverables

Demonstrated experience in the SaaS industry, with proficient knowledge of Salesforce, Netsuite, Gong, Zuora and other Sales enablement software systems and tools

Bachelor's degree or equivalent experience required

Benefits

Work life integration is deeply important to us - we have frequent office events, team outings, and happy hours

Qualtrics Experience Program - $1,800 for an experience of your choosing (eligible after a year)

30 paid days off - 15 PTO + 5 Personal Days + 10 Holiday Closures (additional after a year)

On top of standard benefits package (medical employees and their families, dental, vision, life insurance, etc) we provide snacks, drinks, and free lunches in our offices