Apply on Employer Site

FreshPoint, Inc. · 23 hours ago

Night Customer Service Representative

Honolulu, HI

Full-time

Onsite

Entry Level

1+ years exp

FreshPoint, Inc. is seeking a Night Customer Service Representative to provide direct support to Account Executives, Marketing Associates, and customers. The role focuses on assisting customers with their needs and resolving issues efficiently.

Food Processing

Responsibilities

Answer all incoming concerns/needs from all customers

Key pick-up request, Handle transportation/routing on delivery questions

Process will-call orders

Provide customers with invoice copies

Process credits

Maintaining Call list

Monitor orders before the cut-off

Communicate regularly with the AE (account executives) and customers

Manage the same-day deliveries for OPCO (operating company)

Perform other duties as directed by Supervisor

Qualification

Telephone communicationCustomer support experienceCall center experienceMS Office proficiencyFast-paced environment

Required

High school diploma or equivalent

1 year prior outside foodservice sales coordination or customer support experience

Strong telephone communication skills

Able to work in a fast pace environment

Ability to sit and work at a PC for extended periods

Proficient in MS Office

Preferred

Previous call center experience

Company

FreshPoint, Inc.

FreshPoint is North America’s largest exclusively owned produce distributor.

Founded in 1960

Maitland, Florida, USA

1001-5000 employees

http://www.freshpoint.com/

Funding

Current Stage

Late Stage

Total Funding

unknown

2000-01-07Acquired

1999-01-01Private Equity

Leadership Team

G

Greg Musselwhite

Region President, North Florida

Recent News

Benzinga

Sysco's FreshPoint Acquires BIX Produce For Undisclosed Sum

2023-06-26

Seeking Alpha

Sysco's FreshPoint to acquire BIX Produce

2023-06-26

Company data provided by crunchbase