Cynet Systems · 4 days ago
Evergreen Deployment Technician
Cynet Systems is seeking an Evergreen Deployment Technician responsible for completing hardware refreshes for the FY26 Evergreen project. The role involves transporting and storing computer inventory, scheduling replacements, and providing excellent customer service during computer refreshes at end users' desks.
EmploymentRecruitingStaffing Agency
Responsibilities
This position is responsible for completing hardware refreshes (computers & some peripherals) for the duration of the FY26 Evergreen project
Transporting and storing computer inventory following documented procedures (potential need to push, pull, or lift up to 50 lbs regularly), imaging computers with Windows 11 utilizing SCCM
Scheduling computer replacements with end users through ServiceNow, completing computer refreshes, reclaiming and transporting old computers, and documenting inventory updates within HAM Pro (in ServiceNow)
The computer refreshes will take place at each end user’s desk, professional appearance and excellent customer service is expected
Experience with ServiceNow & HAM Pro, and/or Apple iPhone deployment is a huge plus
Technicians will be traveling to various county buildings in county vehicle driven by full time employee
Qualification
Required
Completing hardware refreshes (computers & some peripherals) for the duration of the FY26 Evergreen project
Transporting and storing computer inventory following documented procedures (potential need to push, pull, or lift up to 50 lbs regularly)
Imaging computers with Windows 11 utilizing SCCM
Scheduling computer replacements with end users through ServiceNow
Completing computer refreshes
Reclaiming and transporting old computers
Documenting inventory updates within HAM Pro (in ServiceNow)
Professional appearance and excellent customer service
Preferred
Experience with ServiceNow & HAM Pro
Experience with Apple iPhone deployment