TEKsystems · 17 hours ago
Customer Service Representative - Bilingual
Spokane Valley, WA
Contract
Onsite
New Grad, Entry Level
$19.50/hr - $21.50/hrTEKsystems is a leading provider of business and technology services, and they are seeking a Customer Service Representative to join a local Credit Union in Richland, WA. The role involves providing outstanding service, resolving member inquiries, and promoting additional credit union products and services to build lasting relationships.
Information Technology
Responsibilities
Provides outstanding service to promote deep and lasting member relationships
Answers general inquiries and performs account maintenance via phone or email channels
Meets/exceeds key critical metrics
Researches and resolves problems under the mentorship of the MCC Supervisor or MCCR Lead with a sense of urgency
Takes ownership of member concerns, sets the expectations, and provides timely follow-up/resolution
Sees opportunities to offer additional credit union products, promotions, and services to members and generates referrals that deepen relationships
Maintains knowledge of credit union policies, procedures, and regulations
Performs other duties as assigned
Qualification
Required
Customer Service Experience
Preferred
Bilingual Spanish
Benefits
Medical, dental & vision
401(k)/Roth
Insurance (Basic/Supplemental Life & AD&D)
Short and long-term disability
Health and Dependent Care Spending Accounts (HAS & DCFSA)
Transportation benefits
Employee Assistance Program
Time off/Leave (PTO, Vacation, or Sick Leave)
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Health Spending Account (HSA)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
Founded in 1994
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase