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Goodwill Keystone · 1 day ago

License Technician - Photo ID Center - Part Time

Lancaster, PA

Part-time

Onsite

New Grad, Entry Level

Goodwill Keystone Area is committed to creating a culture of belonging where all people feel respected and valued. The License Technician at the Photo ID Center provides efficient customer service, ensuring proper identification and documentation while managing the operations of the work site.

AssociationNon ProfitSecondhand Goods

Responsibilities

Facilitates the security of the Photo License Center premises and photographic equipment and consumables by arming and disarming the security system at appropriate times and locking secure materials in the safe, security closet or workstation as required

Shreds the camera card immediately upon the customer signing the License Control Audit Sheet

Reports any inventory discrepancies to the Photo License Center Manager/Assistant Photo License Center Manager and Unique Source immediately

Processes customers in a pleasant, professional, efficient and customer service oriented manner

Accurately and courteously provides basic information related to driver licensing procedures and policies

Wears prescribed uniform and name badge while working

Carries out procedures to accurately process a customer by requesting and reviewing proper forms of identification, verifying information on identification documentation and determines validity of camera card

Positions customers correctly for photograph, operates the camera equipment to create a photographic license or identification card assuring a quality product is delivered to the customer and issues the finished product to the correct customer

Completes, reviews, and prepares paperwork for submission to the appropriate parties

Follows established procedures for the receiving and accounting of consumables

Performs the daily operations of the Photo License Center to include, but not be limited to: opening and closing the center as scheduled, reports by telephone any requested information such as opening time, maintains the cleanliness and orderliness of the center, operates the center in compliance with policies and procedures and reports downtime to the appropriate parties

Performs specified routine maintenance tasks related to cleaning the equipment

Attends all mandatory training seminars

Follows all call-off procedures when unable to report to work and when finding a replacement

Report to any site that you may be assigned or scheduled to work as needed within 30 miles

Promotes an environment of workplace safety

Assures that duties are performed in a safe manner and safety requirements are adhered to

Communicates progress, problems, and concerns to the Photo License Center Manager/Assistant Photo License Center Manager

Qualification

Customer serviceIdentification verificationSafety awarenessCommunicationTeamwork

Required

High School Diploma or GED equivalent

Must attend all mandatory training sessions and meetings

Must have a qualifying disability that meets the criteria for state or federal set aside contracts

Company

Goodwill Keystone

Goodwill Keystone Area (GKA), a nonprofit organization, covers a 22-county territory in southeastern and central PA and is a member of the Goodwill Industries International.

Founded in 1948