New York City Department of Consumer and Worker Protection · 17 hours ago
Senior Research Analyst
NYC Metro Area
Full-time
Hybrid
Mid, Senior Level
$88K/yr - $101K/yr
3+ years expThe New York City Department of Consumer and Worker Protection (DCWP) is dedicated to enhancing the economic lives of New Yorkers. They are seeking a Senior Research Analyst to lead data reporting, quantitative analysis, and research activities to support financial empowerment programs and improve financial health in the community.
Government Administration
Responsibilities
Lead the data and analytic support for OFE programs and program development
Oversee research projects on current and emerging topics related to financial empowerment, financial health, financial capability, financial products and services, and predatory business practices impacting New Yorkers
Supervise directly the Research Analyst
Serve as project lead for the update of the Neighborhood Financial Health Indicators on the Neighborhood Financial Health Index Map
Assist OFE’s Director and Assistant Director of Policy and Research to provide support and feedback to OFE staff to ensure program, product, and policy developments incorporate the best and most appropriate research and research practices by conducting exploratory data analysis to detect patterns, trends, and relationships
Lead the management of the Customer-Relationship Management (CRM) for public facing financial empowerment programs
Implement OFE’s monitoring and evaluation processes including defining appropriate metrics for OFE initiatives/programs, working with DCWP’s data analysis team to identify and/or design tools for data collection and tracking metrics, defining and analyzing outcomes, and working with the Director and Assistant Director of Policy and Research as well as senior program staff to report on program progress
Collaborate with OFE’s Assistant Director of Policy and Research to complete timely analysis on the issues, legislation, systems and policies impacting the financial health and stability of New Yorkers with low incomes and of new policy, technologies and research; identify linkages to OFE’s programs and services and provide market and consumer insights to inform OFE’s work
Draft, proofread and/or edit a range of materials, including but not limited to publications, reports, program documents, policy memos, presentations, and grant proposals
Cultivate and maintain relationships with external researchers and field experts to inform research design and work
Stay abreast of the issues, systems, research and policies impacting the financial health and stability of New Yorkers with low incomes; and
Services and provide insights to inform OFE’s work; and
Implement and manage special projects as needed to reduce systemic inequality and build individual and community wealth and assets
Qualification
Required
A doctorate degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and one year of full-time experience in a responsible supervisory, administrative or research capacity in the appropriate field of specialization
A master's degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and three years of responsible full-time research experience in the appropriate field of specialization
Education and/or experience which is equivalent to '1' or '2' above. However, all candidates must have at least a master's degree in an appropriate field of specialization and at least two years of experience described in '2' above
Two years as a City Research Scientist Level I can be substituted for the experience required in '1' and '2' above
Preferred
Experience in community and economic development, community wealth building, student loan debt, asset building and/or financial inclusion fields, and a familiarity with OFE's programs and services
Demonstrated experience with both quantitative and qualitative applied research and evaluation design and implementation understanding of IRB protocols
Excellent research and data analytical skills proficient in R, CognosART and/or STATA, Tableau and Atlas.ti and familiarity with data visualization and Customer Relationship Management softwares
Experience and comfort level in implementing diverse methodological approaches
Proven ability to successfully manage multiple high-priority projects simultaneously and to organize and drive projects to timely completion
Highly organized with strong follow-through and an acute attention to detail
Supervisory experience in effective management and collaboration
Excellent verbal and written communication skills
Strong interpersonal skills and the ability to represent OFE in multiple settings and contexts, to both internal and external audiences
Proficiency in Microsoft Word, PowerPoint and Excel
Company
New York City Department of Consumer and Worker Protection
The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase