Samsung SDS America ยท 1 day ago
Managed Cloud Infrastructure Services Team Leader
Ridgefield Park, NJ
Full-time
Onsite
Director/Executive
12+ years expSamsung SDS America is the IT and innovation hub of Samsung, delivering innovative cloud, AI, digital logistics, cybersecurity, and enterprise solutions. They are seeking a Managed Cloud Infrastructure Services Team Leader responsible for the strategic direction and operational performance of managed cloud services across multi-cloud platforms, leading cross-functional teams and ensuring delivery excellence.
Information Technology & Services
No H1B
Responsibilities
Develop and execute a future-proof strategy for managed cloud services aligned to market trends, client needs, and innovation opportunities
Lead a multi-disciplinary team and foster a culture of accountability, agility, and continuous improvement
Build partnerships with hyperscalers, ISVs, and ecosystem players to enhance value delivery and joint go-to-market efforts
Collaborate with executive leadership to define and deliver new service offerings
Direct end-to-end delivery and operations across Data Center, Samsung Cloud Platform (SCP), AWS, Azure, and GCP
Ensure high availability, scalability, security, and cost efficiency across cloud workloads
Implement DevOps, SRE, and automation-driven operating models to drive consistency and speed
Monitor SLAs, KPIs, and service health metrics to maintain transparency and exceed client expectations
Lead regulatory and security compliance efforts (SOC2, ISO, HIPAA, etc.)
Lead strategic partnerships to enhance service capabilities and co-develop joint offerings with cloud technology partners
Manage budgeting, forecasting, and service cost-effectiveness through collaborative planning
Drive cost efficiency and innovation without compromising service quality
Collaborate with finance, procurement, and business units to support partner-aligned cloud initiatives and measurable value realization
Attract, retain, and develop top talent across cloud engineering, operations, and architecture functions
Build internal capabilities through structured training, knowledge sharing, and mentoring
Promote a high-performance team culture with cross-regional collaboration, especially with counterparts in Korea HQ
Lead internal stakeholder and client conversations as a trusted advisor for cloud operations and transformation
Qualification
Required
12+ years of experience in IT infrastructure and operations, with at least 5 years in cloud services leadership roles
Proven track record of owning and driving budget for cloud or managed services portfolios
Deep expertise in multi-cloud environments (AWS, Azure, GCP) and hybrid architectures
Strong background in DevOps/SRE principles, automation, and infrastructure as code (IaC)
Demonstrated success in building scalable service delivery and operations teams in global or matrixed organizations
Experience leading strategic partnerships with hyperscalers, ISVs, or cloud ecosystem players
Strong understanding of security and compliance standards (SOC2, ISO, HIPAA, etc.)
Business acumen to translate technical operations into measurable business value and client impact
Excellent executive communication, people leadership, and stakeholder engagement skills
Must be eligible to work in the US for any employer without restrictions
Must be able and willing to work onsite in Ridgefield Park, NJ
Must be able to travel for business up to 25%
Benefits
Top-notch medical, dental, vision and prescription coverage
Wellness program
Parental leave
401K match and savings plan
Flexible spending accounts
Life insurance
Paid Holidays
Paid Time off
Additional benefits
Company
Samsung SDS America
Samsung SDS America (SDSA) is the U.S. subsidiary of Samsung SDS, a global leader in cloud and digital transformation.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Daniel H.
Manager Strategic Partnership Digital Health
Hea Mi Woo
Executive Assistant to CEO
Company data provided by crunchbase