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The Guitar Center Company · 14 hours ago

Manager, Organizational Development

Westlake Village, CA

Full-time

Onsite

Mid, Senior Level

$115K/yr - $130K/yr

4+ years exp

The Guitar Center Company is the world's largest multichannel musical instrument retailer, seeking a Manager of Organizational Development to enhance engagement and drive impactful change. This role involves leading strategic projects and optimizing learning experiences across the enterprise, while fostering a culture of continuous learning and growth.

Retail

Hiring Manager

Jasmine Tillman

Responsibilities

Deliver OD expertise to a variety of cross-functional and enterprise-level projects in partnership with senior leaders, including organization assessment, design, change and transition management, and culture transformation across the Guitar Center Company’s diverse brands

Design and implement enterprise-wide learning strategies, programs, and resources that support employee development at all levels—from onboarding to advanced leadership growth

Lead the management and optimization of the Learning Management System (LMS) to enable scalable, relevant, and user-friendly learning experiences

Partner with the Director of OD to support the performance management process enterprise-wide, including streamlining workflows, revising tools and forms, enhancing reporting and communications, identifying best practices, building supporting resources, and promoting a culture of high performance

Drive employee engagement strategies, including managing enterprise-wide engagement surveys, analyzing results, developing insights, and guiding leaders through action planning to improve team experience and performance

Build trusted relationships and collaborate with teams in both in-person and virtual environments; partner closely with HR Business Partners and OD leaders to share expertise, transfer knowledge, and support sustainable development

Conduct learning and organizational needs assessments to identify gaps and develop targeted, measurable interventions

Facilitate engaging development sessions, workshops, and team effectiveness initiatives—both live and virtual

Develop and maintain career development frameworks that guide internal mobility and upskilling

Lead and develop direct report while also supporting support the ongoing development of the OD team through coaching, project leadership, and influence without direct managerial responsibility

Handle sensitive and confidential information with a high degree of professionalism and integrity

Prioritize efforts and allocate resources effectively to ensure speed and consistency in delivering value across a dynamic and growing business landscape

Additional duties as required

Qualification

Organizational DevelopmentTalent ManagementLearning Management SystemsData AnalysisAdult Learning TheoryTeam LeadershipMicrosoft OfficeSurvey DesignCoachingChange Management

Required

Master's Degree (or 4+ years of equivalent work experience), preferably in Organization Development, Human Resources Training and Development or related field

4+ years of experience translating OD strategies into practical business applications

2 years of experience leading teams

4 years of experience managing Organization Development programs

Strong understanding of talent management, adult learning theory and workforce planning

Basic understanding of Learning Management Systems

Advanced proficiency with Microsoft Office products (Word, PowerPoint, Excel, Outlook)

Proficient in survey design, data analysis and interpretation of results