Client Service Supervisor jobs in United States
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Connect Pediatrics ยท 3 days ago

Client Service Supervisor

Connect Pediatrics is a provider of in-home private duty nursing and therapy services for infants and children with complex medical needs. The Client Service Supervisor will support operations, manage nurse-client relationships, and ensure compliance with regulations while fostering a collaborative environment between office and field staff.

Child CareHealth CareHome Health CareMedicalTherapeutics
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Growth Opportunities

Responsibilities

Supports all operations aspects of private duty nursing services to medically fragile children
Manage and foster nurse and client relationships
Maintains active involvement in issues of cost containment by managing nurse schedules and effectively utilizes nurses when assigning cases
Provides leadership through planning, organizing, coordinating, continually monitoring, and thoroughly evaluating the services given to clients
Execute recruitment strategies to attract, screen, and hire quality nurses
Counsel and provide support to field nurses
Establish a strong collaborative relationship between office personnel and field nurses
Collaborate with the clinical management team to help facilitate coordination of care
Ensure compliance with all federal, state, and local laws and regulations
Establish and cultivate relationships with clients

Qualification

Health care experienceBilingual in SpanishCommunication skillsOrganizational skillsTime management skillsPositive attitudeSelf-motivated

Required

High school diploma; college preferred
Health care experience preferred
Excellent written and verbal communication skills
Ability to handle multiple tasks simultaneously and meet deadlines
Excellent organizational and time management skills
Positive attitude and self-motivated

Preferred

Being bilingual in Spanish is a plus

Company

Connect Pediatrics

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Connect Pediatrics provides tracheostomy care, feeding tube care, and respiratory care services for children.

Funding

Current Stage
Late Stage

Leadership Team

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Ezra Kuenzi
Co-Founder and CEO
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Kelsey Ross, SHRM-CP
Chief Human Resources Officer
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Company data provided by crunchbase