Synergistic Systems, Inc. ยท 6 days ago
MSP RFP Consultant
Jersey City, NJ
Full-time
Onsite
Senior Level
5+ years expSynergistic Systems, Inc. is seeking an MSP RFP Consultant to lead the development and execution of a comprehensive Request for Proposal (RFP) process for a large government agency. The role involves managing information gathering from IT service towers and developing a detailed RFP to engage a qualified managed services provider for enterprise IT operations.
Management Consulting
Responsibilities
RFP Development and Documentation
The MSP RFP Consultant will develop a comprehensive RFP document that includes, but is not limited to:
Executive summary
Organization background and context
Scope of services for all service towers
ServiceNow integration requirements
SLA specifications with measurable metrics
On-site resource requirements
Scalable personnel addition framework
Vendor qualification criteria
Proposal submission requirements
Evaluation criteria
Contract terms and conditions framework
Stakeholder Management
RFP Process Management
Vendor Evaluation Support
REPORTING AND COMMUNICATION
The MSP RFP Consultant will:
Provide weekly status reports to project sponsor
Conduct bi-weekly steering committee meetings
Maintain project documentation in designated repository
Respond to stakeholder inquiries within 24 business hours
Escalate issues and risks promptly to project sponsor
Qualification
Required
Minimum 5 years of project management experience
Demonstrated experience writing RFPs for IT managed services
Strong understanding of ITIL frameworks and IT service management
Experience with ServiceNow platform and have managed services integrations
PMP or equivalent project management certification
Compliance with relevant industry standards (HIPAA, PCI-DSS if applicable.)
Preferred
ServiceNow certification (CSA, CIS, or similar)
ITIL Certification
ISO 27001 or SOC 2 Type II certification
Experience with enterprise-scale IT outsourcing transitions
Knowledge of vendor management and contract negotiation
Background in IT operations or infrastructure management
Experience with change management and stakeholder engagement
Company
Synergistic Systems, Inc.
We help companies implement ISO 9001, ISO 14001, ISO 17025, ISO 22000 and ISO 45001 Standards to help them meet their objectives and the needs of their Customers.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase