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Penske Motor Group · 3 days ago

Longo Toyota of Prosper Service Valet

Longo Toyota of Prosper

Full-time

Onsite

New Grad, Entry Level

0+ years exp

Penske Motor Group is a leading automotive dealership group, and they are seeking a Service Valet to join their team at Longo Toyota of Prosper. The Service Valet is responsible for ensuring smooth traffic flow for service guests by moving vehicles and maintaining an orderly parking area while providing excellent customer service.

Retail

Growth Opportunities

Responsibilities

Provides great guest experience by welcoming all Service guests to ensure their check-in process is simple, easy providing answers to any facility questions

Work alongside Service Consultants to ensure all guest's questions are documented and get addressed during the guest's visit

Installs and removes disposable seat covers, steering wheel covers, floor mats, and ID tags in all the vehicles brought in for service

Retrieves guest vehicles from the parking lot

Delivers and picks up guests, as needed

Inspects each vehicle for lot damage that may have occurred during the vehicle’s stay in the service department

May record any external vehicle damage (scratches, dents) and vehicle information on check-in sheet and submits to designated personnel

Follows up with appropriate personnel to ensure guest concerns were resolved

Helps maintain a professional appearance of the sales, service department, and courtesy van

Secures the courtesy van on premises, usually inside the shop at the end of the day

Assists with large events, including preparation, organizing, setting up. Offsite events and dealership location

Assists in all areas of the dealership as needed

Maintains assigned workplace in an organized and clean manner

Maintains high ethical standards in all actions

Maintains professional appearance at all times

Qualification

Customer service experienceManual transmission operationEnglish comprehensionTeamwork

Required

A high school diploma or equivalent desired

A minimum of six (6) months customer service experience, desired

Ability to operate a manual transmission, coordinate activities with other employees; read and comprehend instructions and information in the English language; work well with the public

Must have a valid Texas driver's license and maintain an acceptable, safe driving record