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Integrated Facility Services Hawaii · 2 days ago

Sales & Clients Relations Manager

Honolulu, HI

Full-time

Onsite

Mid Level

$75K/yr - $90K/yr

3+ years exp

Integrated Facility Services Hawaiʻi (IFSH) is a locally owned facility management company recognized for its commitment to teamwork and employee development. They are seeking a Sales & Client Relations Manager to manage client relationships, drive business growth, and ensure exceptional client satisfaction through strategic sales and marketing initiatives.

Building MaintenanceCustomer ServiceJanitorial ServiceLandscaping

Responsibilities

Identify, qualify, and pursue new business opportunities through networking, outreach, and referrals

Create and implement strategic sales plans to support company growth

Represent IFSH at client meetings, industry events, and community engagements

Prepare proposals, quotes, and client presentations

Collaborate with operations teams to ensure seamless onboarding and service delivery for new accounts

Track leads, sales activity, and performance metrics using CRM tools

Act as the primary point of contact for assigned clients

Build and maintain strong relationships with property managers, vendors, and decision-makers

Identify opportunities for service upgrades, contract renewals, and business expansion

Ensure client expectations are consistently met or exceeded

Support marketing campaigns and client communication initiatives

Assist with presentations, promotional materials, and branding efforts

Monitor market trends, competitor activities, and customer needs

Provide insights and recommendations to leadership on growth strategies

Qualification

Sales experienceClient relationship managementBusiness developmentCRM software proficiencyMicrosoft Office SuiteProactive approachB2B sales experienceCommunication skillsNegotiation skillsPresentation skillsOrganizational skillsCollaborative approach