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City of New York · 2 days ago

QA Testing Manager

New York City, NY

Full-time

Onsite

Mid, Senior Level

$145K/yr - $155K/yr

4+ years exp

The City of New York is committed to securing better futures for NYC educators through the Teachers’ Retirement System. The QA Testing Manager will provide strategic and hands-on leadership across the testing lifecycle, ensuring that TRS systems are reliable and production-ready while overseeing test planning, execution, and defect management.

GovernmentLegalPublic Relations

Responsibilities

Partner with business stakeholders to define test requirements, scripts, and acceptance activities before, during, and after testing lifecycles

Resolve testing-related disputes and obtain stakeholder concurrence on testing strategies and deliverables

Ensure consistent applications of QA, SIT, UAT, BUAT methodologies across all projects

Establish and maintain the quality standards for test planning, environment setup, execution, tracking, and production promotion

Manage daily testing operations including progress tracking, reporting, issue escalation, and hands-on support

Provide clear communications to TRS leadership on testing progress, risks, and outcomes

Lead resource management and quality control including staffing, workload planning, hiring, interviewing, hiring, performance reviews, coaching, and mentoring

Oversee release management and quality control to ensure applications meet business requirements and are defect-free prior to deployment

Ensure successful UAT certification for UPS legacy projects, enhancements, issue remediation, and modernization phases

Advance automation, performance, and security testing practices in collaboration with peer leaders

Qualification

Quality AssuranceSystem Integration TestingUser Acceptance TestingTest AutomationMathematicsStatisticsAccountingActuarial ScienceLeadershipCommunicationProblem SolvingTeam Management

Required

A baccalaureate degree from an accredited college or university including or supplemented by 12 credits in mathematics, statistics, accounting, and/or actuarial science and four years of satisfactory full-time experience implementing the provisions of a retirement plan involving the use of mathematical, statistical, actuarial or accounting computations, 18 months of which must have been in an administrative, managerial or executive capacity or supervising professionals implementing the provisions of a retirement plan involving the use of mathematical, statistical, actuarial or accounting computations

An associate degree or 60 credits from an accredited college or university, including or supplemented by 12 credits in mathematics, statistics, accounting and/or actuarial science and six years of satisfactory full-time experience as indicated in '1'

Education and/or experience equivalent to '1' or '2' above. However, all candidates must have 60 credits from an accredited college or university, including or supplemented by 12 credits in mathematics, statistics, accounting and/or actuarial science and the 18 months of experience in a supervisory, administrative, managerial or executive capacity as described in '1' above