Boulder Housing Partners · 2 days ago
Resident Services Coordinator
Boulder, Colorado, United States
Full-time
Onsite
Mid Level
$25/hr - $29/hr
3+ years expBoulder Housing Partners is dedicated to fostering healthy communities and promoting opportunities for residents through strategic programming and community partnerships. The Resident Services Coordinator will provide support and outreach to individuals with disabilities experiencing housing insecurity, coordinating housing navigation efforts and developing tailored skill-building plans.
Real Estate
Responsibilities
Provide service coordination to individual residents to support housing stability, economic development, education, and health and wellness. Activities include:
Supporting individuals with IDD, BI, and autism to apply for housing and benefits, including gathering required documents
Conducting needs assessments to identify the social, health, and wellness needs of residents
Developing structured skill-building plans tailored to individual needs, integrating assistive technology to enhance learning and independence
Developing long-term housing planning for individuals with aging caregivers
Collaborating with individuals with IDD, BI, and autism, their caregivers, and community stakeholders to identify systemic barriers and advocate for long-term housing solutions
Working with other BHP staff to review residents' status, consulting with site teams and communicating with service providers and/or family members regarding residents' needs
Assisting property managers with lease and building community issues
Maintaining an annual work plan, monthly program reports, and reports on outcome measures
Collecting and maintaining accurate data on individuals' demographics, service utilization, skill development progress, and housing outcomes
Using data to inform and improve housing and support services
Researching and maintaining a database of available housing and other resources and/or services and their eligibility requirements
Preparing data for community-based presentations and funding reports to advocate for sustained and expanded housing support for individuals with IDD, BI, and autism in Boulder County
Advising Imagine! & BHP leadership on current best practices in housing and other resource navigation in Boulder County
Coordinating activities for interns or volunteers as assigned
Develop, implement, support, and monitor a variety of educational, social services, health and safety, and recreation programs to benefit BHP residents with IDD, BI, and autism. This includes:
Supporting community organizations to provide effective onsite programming to residents
Assessing residents with program needs in various ways, including informal surveying, needs assessments, and community meetings
Coordinating with community service providers to ensure seamless support
Collaborating with BHP’s Activities Coordinator to plan and organize activities to engage residents and promote a healthy community
Coordinating, publicizing, and promoting programs
Represent BHP and Imagine! At public meetings, training sessions, and community outreach events
Promote community building and leadership development with residents. This includes:
Conducting individual assessment interviews and participating in community meetings with residents of assigned sites to identify personal and community needs and assets, and to gain resident participation in community problem-solving and on-site programming
Assisting residents to create informal support networks among themselves with family and friends
Encouraging community contributions through volunteer opportunities
Promoting communication with residents and community building at assigned sites through newsletters, written announcements, educational programs, and community meetings
Participate in BHP team meetings focusing on investigating and resolving community, maintenance, and resident issues
Work with other BHP departments to develop policies and procedures to promote resident cooperation and lease compliance
Represent BHP and Imagine! through participation in professional organizations, meetings, and public speaking events
Perform related duties as required by management to meet the needs of BHP and Imagine!
Takes proper safety precautions, anticipates unsafe circumstances, and acts accordingly to prevent accidents. Responsible for the safety of self, others, materials, and equipment. Uses all required safety equipment and follows all safety regulations, policies, and procedures. Reports all accidents and damage to BHP property
Regular, predictable attendance is an essential function of this position
Maintains a high level of professionalism and integrity; listens to questions and concerns, evaluates issues and possible solutions, works collaboratively with the Boulder Housing Partners team to address systemic problems; inspires confidence and respect; uses feedback from others to grow and develop
Actively supports and upholds BHP’s stated mission and values. Optimizes the use of resources; responsible for knowing and complying with all BHP policies. Participates in professional training and development; and adheres to attendance and workplace attire policies
Qualification
Required
Bachelor's degree in human services, social services, psychology, public health, or related degree required
Three plus years of experience in social work, housing navigation, disability services, or a related field
Proven experience working in housing systems, eligibility processes, and community-based wraparound services
Experience working with individuals with intellectual and developmental disabilities, brain injury, or autism
Knowledge of community resources
Knowledge of and/or experience in working with culturally diverse individuals and groups
Sensitivity to people who have special needs, such as the culturally diverse, disabled, elderly, or chronically mentally ill
Ability to work independently and to assume responsibility for completion of complex workload without close supervision
Ability to handle sensitive information and maintain confidentiality
Strong computer skills in Word, Outlook, and Excel
Strong understanding of virtual workspace etiquette
Valid Colorado driver's license and an acceptable motor vehicle record
Acceptable background information, including criminal history
Preferred
Master of Social Work or other related graduate degree preferred
Previous experience in federally subsidized housing or human service programs
Experience in building and maintaining relationships with local public and private providers of community and supportive services
Experience with case management or program management software
Knowledge of community building principles and processes
Bilingual (English/Spanish) preferred
Benefits
Medical, dental, vision health plans.
Retirement benefits that include PERA defined benefit plan plus 401k and 457 plans.
Paid life insurance.
Employee wellness program.
Long term disability
13 paid holidays per year plus vacation and sick leave.
Select Summer Fridays off (if applicable)
Excellent work-life programs, such as flexible schedules, training opportunities, and more.
Company
Boulder Housing Partners
Boulder Housing is a company which provides Affordable Housing, Public Housing Rentals, Property Management & Fundraising services.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$0.2MKey Investors
Colorado Department of Early Childhood
2025-07-31Grant· $0.2M
Leadership Team
Jeremy Durham
Executive Director
Recent News
2025-12-02
Boulder Housing Partners
2025-10-25
2025-08-30
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