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American Express · 22 hours ago

Senior Manager - Consumer Compliance and Financial Crimes

North Carolina, United States

Full-time

Hybrid

Senior Level

$104K/yr - $175K/yr

5+ years exp

American Express is a company with a long history of innovation and a commitment to its customers and colleagues. They are seeking a highly motivated First Line of Defense Consumer Compliance and Financial Crimes Manager to ensure risk and control management is integrated into daily operations, focusing on compliance and financial crime risks. The role involves collaboration across various business units to support compliance policies and governance functions.

Credit CardsFinanceFinancial ServicesPaymentsTravel

Comp. & Benefits

No H1B

Responsibilities

Contribute to the development and maintenance of business processes, business data, and reporting channels to support compliance policies and governance functions

As needed, prepare materials for applicable committees and Sr. Management reporting

Provide complete, accurate, and timely information to 2LOD partners

Contribute to the design and implementation of testable controls to mitigate risks for the BU

Participate in processes to remediate issues impacting controls, processes, data, and customer harm

Provide consultation on new product initiatives and business projects

Lead 1LOD activities supporting the enterprise compliance risk assessment program

Support the development and tracking of Key Risk Indicators (KRI) and other performance metrics to measure the health of the control environment

Support the development and maintenance of compliance risk assessments and associated controls and testing aligned with enterprise policy and regulatory expectations

Partner with business leadership to embed compliance risk management into day-to-day operations, new product development, and client onboarding

Monitor and report on compliance risk indicators, emerging threats, and control effectiveness to business and risk leadership

Escalate and remediate control issues or potential violations in partnership with compliance, legal, and audit functions

Support internal and regulatory exams, audits, and inquiries related to financial crimes

Coordinate compliance-related training and awareness programs for front-line staff

Maintain detailed documentation and records to demonstrate compliance with regulatory and internal standards

Qualification

Consumer complianceFinancial crimes complianceRisk assessmentCAMS certificationRegulatory frameworksAnalytical skillsProblem-solving skillsCommunication skillsProject management

Required

5+ years of experience in consumer compliance, AML, financial crimes compliance, or business risk roles within a financial institution

Strong understanding of Consumer regulations and financial crimes laws

Proven ability to assess risk, implement controls, and collaborate across functions

Preferred

Bachelor's degree in finance, criminal justice, business administration, or a related field

CAMS, CRCM, CFE, or similar professional certification

Experience working in a first or second line of defense compliance function

Familiarity with compliance testing- complaints, customer promises, customer risk rating, transaction monitoring, and suspicious activity reporting processes

Familiarity with regulatory frameworks (specifically Reg D, Reg Z, Reg J)