Kisling, Nestico & Redick, LLC (KNR) ยท 1 day ago
Intake Specialist
Kisling, Nestico & Redick, LLC (KNR) is seeking an Intake Specialist to manage the day-to-day operations of the Intake Department. The role involves handling high-volume calls, creating client intakes, and managing case information.
ConsultingLegal
Responsibilities
Answer phones in high-volume call center
Create and field client intakes
Collect and record information from potential clients and open cases in case management software
Receive and distribute mail
Collect and record police reports
Qualification
Required
High volume phone, call center, and/or law firm experience is preferred
Exceptional communication skills
Ability to work well under pressure and to exercise good judgment
Strong attention to detail, organized and able to multitask and prioritize workload
Strong working knowledge of MS Office
Ability to 55 wpm
Must work well in a team atmosphere
Ability to lift a minimum of twenty pounds
Highly proficient in MS Outlook, Word, and Excel
Basic business practices
Standard clerical and general office administration procedures
High command of English grammar, usage, punctuation, and spelling
Use of computers and related software applications
Coordination skill to operate a personal computer keyboard to utilize software and other computer programs to create documents
Coordination skill to operate office phone and headphones
Coordination skills to operate printers and calculators