Cigna Healthcare · 1 day ago
Infusion Account Manager, Baltimore- Evernorth
Washington, DC
Full-time
Onsite
Mid Level
4+ years expCigna Healthcare is dedicated to improving the health and vitality of those they serve. As an Infusion Account Manager, you will build strong relationships with healthcare providers, expand referral opportunities, and support patients transitioning into specialty pharmacy services while achieving performance goals.
Hospital & Health Care
Responsibilities
Drive sales effectiveness within the assigned territory to meet or exceed individual and team goals
Support the transition of patients to the pharmacy by facilitating communication and providing timely information
Utilize CRM and company tools to identify priority accounts, optimize referral potential, and document account activity
Maintain a consistent call cycle to ensure proactive follow-up, detailed communication, and effective account management
Collaborate with Operations and internal teams to deliver clear, coordinated messaging to offices and patient partners
Build relationships with pharmaceutical partners to enhance collaboration and product knowledge
Assist with gathering required documentation, navigating benefit information, and communicating with physician offices
Manage regional budget responsibilities, ensuring efficient planning and adherence to guidelines
Participate in sales meetings, training sessions, conventions, and in-services as scheduled by Sales Leadership
Report competitive insights, territory issues, and market changes to Sales Leadership
Support additional duties as assigned to meet departmental and organizational objectives
Qualification
Required
High school diploma or equivalent
Bachelor's degree plus 4+ years of relevant experience in pharmaceutical, specialty pharmacy, or healthcare sales
May substitute bachelor's degree with 8+ years of relevant experience
Preferred
Strong communication skills, both written and verbal
Proficiency in Microsoft Office (Excel, Word, PowerPoint)
Ability to analyze and interpret territory reports
Knowledge of specialty pharmacy, IVIG, neurology, immunology, and transplant therapies
Highly motivated, adaptable, and able to manage multiple priorities
Willingness to travel as needed
Benefits
Medical
Vision
Dental
Well-being and behavioral health programs
401(k)
Company paid life insurance
Tuition reimbursement
A minimum of 18 days of paid time off per year
Paid holidays
Company
Cigna Healthcare
We are a health benefits provider that advocates for better health through every stage of life.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Laura Cascudo
CEO Communications Operations / Communications Operations Director
Stephanie Bobb
CEO Communications Operations Lead
Recent News
Hartford Business Journal
2025-10-07
2025-10-06
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