Product Owner I, Retail Experience jobs in United States
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Alaska USA · 1 week ago

Product Owner I, Retail Experience

Global Credit Union is seeking a Product Owner I for their Retail Experience team. The role focuses on product lifecycle management and experience design, collaborating with various business lines to enhance member and employee experiences.

BankingFinanceFinancial Services

Responsibilities

Experience design – work collaboratively across multiple business lines to create, deliver, and improve experience requirements for member and employee needs
Product lifecycle management – Develop, maintain and execute upon 1–3-year product roadmaps
Research and analysis - responsible for researching product and industry trends, preparing data to support business decision making about products, capturing various department needs, and providing recommendations based on analysis
Product Launch Support – responsible for working with vendors and project teams to successfully launch new or enhanced products through testing, communication strategy preparation, training, and overall support of the launch
Collaboration - responsible for working with multiple business departments to understand and document their needs, pain points, and priorities, assist in maintaining a feedback loop throughout product launch and analysis of product success
Organizational Knowledge - maintain a working knowledge of credit union operations and an awareness of strategic initiatives, current and emerging technologies and best practices

Qualification

User experience designProduct managementAgile processesData analysisProject managementCommunication skillsProblem solvingOrganizational skillsCritical thinking

Required

High School Diploma Or equivalent
Proven track record of successful product development and implementations
Experience with financial services and/or agile processes
Demonstrated enthusiasm for user experience design
Project management skills
Business proposal recommendation and presentation skills
Analysis and problem solving skills
Self-motivated team player with ability to earn the confidence and cooperation of employees outside of the department
Exceptional oral and written communication skills
Strong organizational, critical thinking, and problem-solving skills
Comfortable with uncertainty and change management requirements
Flexible approach to new projects, requirements, and workplace demands
Attention to detail
Diplomacy
Ability to define detailed requirements to meet business objectives with an optimal end user experience

Benefits

Short-term and long-term incentives
Comprehensive medical, dental and vision insurance plan that has HSA and FSA options
401(k) plan with a 5% match
Employee Assistance Program (EAP)
Life and disability coverage
Voluntary cash benefits for accident, hospitalization and critical illness
Tuition Reimbursement
Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays

Company

Alaska USA

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Global Credit Union—formerly Alaska USA—is a community of people who help members build better financial futures.

Funding

Current Stage
Late Stage
Total Funding
$110M
2023-04-07Debt Financing· $110M

Leadership Team

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Geoff Lundfelt
President and CEO
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Elizabeth Pavlas
Chief Operations Officer
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Company data provided by crunchbase