Brown & Joseph AR Management | an ARMStrong IS Company ยท 6 days ago
Commercial Collector Specialist (Remote)
United States
Full-time
Remote
Mid Level
$17/hr - $19/hrBrown & Joseph AR Management, part of ARMStrong Receivable Management, is a leader in debt recovery and financial solutions. They are seeking a Collections Specialist to manage outstanding balances, coordinate dispute resolutions, and escalate high-risk accounts as needed.
Financial Services
Responsibilities
Minimum of 80 outbound/inbound calls
Negotiate payment in full or secure a payment arrangement
Create a sense of urgency for non-paying debtors
Work closely with the Client Support Representative to resolve disputes
Maintain a positive attitude
Remain respectful to debtors & peers
Strong work ethic and integrity
Prioritize time management
Remain professional at all times
Meet/exceed monthly phone, activity & fee quotas
Qualification
Required
Minimum of 80 outbound/inbound calls
Negotiate payment in full or secure a payment arrangement
Create a sense of urgency for non-paying debtors
Work closely with the Client Support Representative to resolve disputes
Maintain a positive attitude
Remain respectful to debtors & peers
Strong work ethic and integrity
Prioritize time management
Remain professional at all times
Meet/exceed monthly phone, activity & fee quotas
Critical Thinker
Basic Math and Writing skills
Strong attention to detail and goal-oriented
Ability to de-escalate adverse situations
Strong interpersonal, communication, and organizational skills
Dependability
Preferred
Collections, sales, telemarketing, customer service, or call center experience preferred
Basic proficiency with Microsoft Office, data entry, and strong computer skills, excel preferred
Salesforce experience is a plus
Benefits
Benefit package with health, dental, vision, life, and disability coverage options
401(k) retirement plan option with company matching
Generous paid time off policy - start with 18 days per year
Paid holidays immediately upon hire - 7 standard holidays & 2 floating holidays of your choice
Company
Brown & Joseph AR Management | an ARMStrong IS Company
Brown & Joseph is a national business-to-business debt collection agency based in the Chicago area.
Founded in 1996
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Michael Welliver
Chief Technology Officer
David Robbins
Chief Operating Officer
Company data provided by crunchbase