Anchor Health Home Care ยท 3 days ago
Multi-lingual Customer Service Representative (Creole, French, AND Spanish)
Brooklyn, NY
Full-time
Onsite
Entry Level
$18/hr - $21/hr
1+ years expAnchor Health Home Care is dedicated to providing exceptional care for the community's family members. They are seeking a Multi-lingual Customer Service Representative to join their team, responsible for answering customer inquiries, providing service information, and maintaining customer satisfaction.
Elder CareHealth CareHome Health CareNursing and Residential CarePrimary and Urgent CareTherapeutics
Responsibilities
Answer incoming calls and respond to customer inquiries in a professional and timely manner
Provide accurate information about our services and address any concerns or issues raised by clients
Maintain detailed and accurate records of all customer interactions and transactions
Follow communication procedures, guidelines, and policies to ensure customer satisfaction
Collaborate with team members and other departments to resolve customer complaints or escalate issues as needed
Qualification
Required
Fluency in Spanish, Haitian Creole AND French
Excellent communication skills in English
Strong problem-solving and decision-making abilities
Ability to multitask and prioritize tasks effectively
Proficient in using computer systems and software
Ability to work well in a team environment
Ability to commute to Brooklyn, NY 11206
Preferred
1 year of prior experience in customer service
Benefits
Health Insurance
Dental Insurance
Competitive Salary
Comprehensive Benefits
Monthly Bonuses!
Great working environment
Paid time off
Professional development assistance
Referral program
Company
Anchor Health Home Care
Anchor Health Homecare is committed to the mission of providing outstanding, patient-centered, homecare services.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase