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NetSuite · 6 days ago

Production Service Systems Administrator 2 (2nd Shift)

United States

Full-time

Remote

Mid Level

$30.29/hr - $60.63/hr

3+ years exp

NetSuite, a leader in cloud solutions, is seeking a Production Service Systems Administrator 2 to manage and optimize production environments. The role involves providing technical support, coordinating resources, and ensuring system uptime in a cloud environment.

Cloud ComputingComputerCRMiOSSaaSSoftware

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Install, monitor, maintain, support, and optimize all production server hardware and software

Provide escalated technical support for complex technical issues which may include leading problem management cases and providing management status

Coordinate escalated support cases and lead appropriate internal technical resources and/or third party vendors to resolution and coordinate a storage infrastructure of Oracle system and database appliances

Responsible for Oracle production environments; assist with server operating system and application upgrades, bug fixes, and patching; and work on standardization projects for both hardware and software under the Oracle technology stack while providing consistent system uptime as expected in a Cloud environment

Provide on-call support, on a rotating basis

Qualification

Linux System AdministrationNetworkingStorageComputeVirtualizationOracle Cloud InfrastructureIncident managementCustomer focus

Required

3 to 5+ years of experience

Applicants are required to read, write, and speak English

US Government TS/SCI with Polygraph

U.S. Citizenship– Federal Government customer

Must be located in Austin, TX

Ability to work 2nd shift from 1PM-11PM (eligible for shift differential pay)

Bachelor's degree in Computer Science, or equivalent work experience

Experience with Linux System Administration, Networking, Storage, Compute and Virtualization

Experience participating in or running incident bridges

Customer focus, passion for delighting customers

Benefits

Medical, dental, and vision insurance, including expert medical opinion

Short term disability and long term disability

Life insurance and AD&D

Supplemental life insurance (Employee/Spouse/Child)

Health care and dependent care Flexible Spending Accounts

Pre-tax commuter and parking benefits

401(k) Savings and Investment Plan with company match

Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

11 paid holidays

Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

Paid parental leave

Adoption assistance

Employee Stock Purchase Plan

Financial planning and group legal

Voluntary benefits including auto, homeowner and pet insurance