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Reimagined Parking · 1 week ago

Parking Enforcement Officer

Hartford, CT

Full-time

Onsite

New Grad, Entry Level

$18.13/hr - $18.13/hr

Reimagined Parking is a leading tech-powered, people-driven parking solutions provider managing thousands of parking facilities across North America. The Parking Enforcement Officer is responsible for monitoring properties for suspicious activities, assisting customers with parking-related issues, and ensuring compliance with parking policies and procedures.

Facilities Services

Responsibilities

Deliver exceptional customer service experience, especially in difficult situations

Remain calm and professional even when dealing with challenging customers

Utilize License Plate Recognition (LPR) system monitor for compliance with parking policy and procedure

Issue fee notices to vehicles not in compliance with parking policy and procedure

Utilize LPR system to enforce time limits within specific posted areas

Maintain the appearance of the LPR vehicle at all times to present a professional image

Follow up with management on any potential customer service issues

Assist merchants with issues related to parking validation system

Assist customers with proper use of pay stations and perform minor maintenance as needed

Qualification

License Plate Recognition (LPR)Microsoft WindowsAndroid Operating SystemApple Operating SystemCustomer ServiceClean Motor Vehicle ReportVerbal CommunicationWritten Communication

Required

Driver's License Required (walking & driving position)

Able to walk, stand for up to 10 hours

Able to bend, crouch, reach

Able to use stairs when required

Must be able to lift up to 50lbs