RIS Rx · 2 weeks ago
Strategic Account Director
Irvine, CA
Full-time
Onsite
Director/Executive
$150K/yr - $170K/yr
7+ years expRIS Rx is seeking a Strategic Account Director to lead their largest and most complex client programs, focusing on driving enterprise-level partnerships and ensuring operational excellence. The role involves managing client relationships, overseeing program performance, and collaborating with cross-functional teams to align strategies and expectations.
Computer Software
Hiring Manager
Rhea DeBolt
Responsibilities
Act as the primary enterprise account owner for RIS Rx’s manufacturer programs
Own the overall client relationship, including executive-level communication, escalation management, and long-term account health
Ensure alignment between client objectives and RIS Rx’s operational, analytic, and product capabilities
Serve as the executive relationship lead across Client Success, Implementations, Product, Analytics, and Operations teams
Drive structured execution across all workstreams, ensuring clarity of ownership, timelines, and deliverables
Partner closely with internal leadership to align account strategy, resourcing, and performance expectations
Provide oversight to ensure high client satisfaction and sustained program performance, including accurate claims, enrollment, and financial reporting
Maintain rigorous quality control standards while ensuring operational readiness and scalability for large manufacturer programs
Review and challenge data outputs prior to client delivery, ensuring accuracy, defensibility, and narrative clarity
Qualification
Required
7+ years of experience in account management, consulting, or enterprise client success within healthcare, SaaS, or financial services
Proven experience functioning as the key client sponsor for operationally complex, data-intensive products
Advanced Excel expertise, including: Dynamic formulas, Pivot tables, XLOOKUP and complex data reconciliation, Large-file validation and financial modeling
Exceptional ability to translate complex datasets into clear operational narratives for both internal teams and external stakeholders
Consulting-style mindset: structured, and comfortable challenging assumptions and data prior to external sharing
Enterprise-level communicator who builds trust through analytic rigor and operational credibility
High-EQ leader capable of operating as a junior executive sponsor for RIS Rx's most important client relationships
Preferred
MBA or degree in economics, analytics, finance, or a related field
Company
RIS Rx
RIS Rx is a healthcare technology company transforming pharmaceutical manufacturers' management of gross-to-net leakage.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Gerard Rivera
Chief Executive Officer
Stephen Hom
Executive Vice President, Chief Commercial Officer
Recent News
Mergers & Acquisitions
2025-06-21
Venture Capital Firms
2025-06-19
2025-06-18
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