Action Property Management · 23 hours ago
Operations Manager – Century Plaza
Action Property Management is a leading HOA management company serving over 300 communities. The Operations Manager will oversee daily operations, support the General Manager with administrative tasks, community relations, and project management.
CommercialProperty ManagementReal Estate
Responsibilities
Responsible for the oversight, training and development of the Loading Dock team members
Prepares email blasts, correspondence and other communications with shareholders
Retrieves and responds to voicemail and email messages within 24 hours
Assists the General Manager with Hotel/Retail event functions, logistics, and other projects
Maintains vendor files and insurance certifications
Updates the Association's SnapHOA Profile, Action List, Annual Calendar, contracts schedule, calendars, and BuildingLink database
Assists in preparing Director's Reports, agendas, notices, and other documents for board and annual meetings
Takes meeting minutes
Maintains and replenishes office supplies for the loading dock
Receives, files, and processes invoices for General Manager approval
Verifies invoice accuracy
Research past due balances on invoices and statements
Assist with annual budget preparation
Coordinates deliveries using BuildingLink software and email
Manages relationships with contractors and vendors accessing the loading dock
Verifies vendors and contractors have current COIs on file before granting access and maintain records through integrated software system
Oversees proper trash removal in accordance with operational policies
Reviews and understands the Association’s Governing Documents, CC&R’s, and Rules and Regulations
Ensures the team is familiar with evacuation and emergency procedures
Identifies opportunities to improve operational processes and procedures
Performs other duties as assigned by Management
Qualification
Required
Minimum of 1 year of relevant experience
Must have a high school diploma or GED equivalent
Utilizes Microsoft Word, Excel, PowerPoint, and other PC-based programs for daily duties
Excellent verbal and written communication
Responsive, flexible attitude with an eagerness to take initiative
Ability to plan, organize, and prioritize responsibilities to meet deadlines
Ability to work effectively in a team environment and build strong relationships with others
Must attend board meetings as needed
Must be at least 18 years of age and successfully pass a pre-employment background check and drug screening
Preferred
Property Management and/or hotel experience preferred
Benefits
Comprehensive benefits package for qualifying employees.
Medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members.
Generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members.