TEKsystems · 18 hours ago
Refund Analyst
United States
Contract
Remote
Entry, Mid Level
$26/hr - $27/hr
2+ years expTEKsystems is a leading provider of business and technology services, and they are seeking a Refund Analyst to analyze excel reports in detail and support teams in identifying billing gaps. The role involves maintaining high customer service standards while recording rates, resolving payment variances, and completing month-end close in accordance with policies.
Information Technology
Responsibilities
Analyzing excel reports in extensive detail
Running reports for each department to identify specific needs, shortfalls, or workflow
Analyzing the data to support the teams in missing collection/billing gaps for each facility and payer
Recording rates on account on a timely basis
Resolving payment variances and completing month-end close in accordance with CBO policies for facilities assigned
Performing other related duties as assigned or requested
Maintaining the highest level of customer service via courtesy, compassion and positive communication
Promoting the Mission and Vision of Post Acute Medical within the work environment and the community
Respecting dignity and confidentiality by adherence to all applicable policies and procedures
Providing support to all facilities when requests are received or assistance is needed
Being timely and responsive to all requests
Treating facilities as customers and providing superior customer service to each
Qualification
Required
RCM experience
Proficient in use of Microsoft Word, Excel, Access and Outlook
Good interpersonal skills
Ability to provide positive customer service
Ability to maintain independent work schedule
Ability to work collaboratively with team members
Ability to be organized with attention to detail
Good math, analytical and problem solving skills
Data entry and 10-key by touch
2-3 years of related experience in cash posting and reconciliation, EOB analysis, balance transfers, posting refunds, misc. cash, write offs and contractual adjustments
Overall knowledge of business procedures
General knowledge of third payers, and billing procedures and guidelines
Experience with automated patient accounting systems and automated billing and collection system
Type 50 wpm
Operate personal computer, 10-key
Excellent telephone and customer service skills
High School diploma or equivalent required
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase