NPAworldwide · 1 week ago
Account Manager-Landscape Maintenance
NPAworld is a company that values operational excellence and customer relationships, and they are seeking an Account Manager for Landscape Maintenance. The role involves overseeing service execution, managing crew schedules, and driving sales while ensuring high-quality service delivery.
Recruiting
Responsibilities
Conduct weekly property inspections and create detailed worklists for crews
Oversee service execution to ensure it aligns with contract specifications and company standards
Communicate regularly with clients weekly when possible, but never less than monthly
Develop and manage crew work schedules and labor allocation to stay within budgeted hours and costs
Monitor and drive ancillary sales (enhancements) with a target of 25% of base contract value
Supervise, train, and support field crews to ensure safe, efficient, and high-quality work
Ensure all purchases follow internal processes (POs, inventory tracking, etc.)
Maintain accurate records, including service logs, schedules, and performance metrics
Collaborate with upper management on strategic improvements and special projects
Own monthly performance metrics: profitability, client satisfaction, and retention
Qualification
Required
Proven experience in account or production management within maintenance, landscaping, or a similar service industry
Strong understanding of field operations, labor management, and quality control
Excellent communication and relationship-building skills
Sales mindset with the ability to identify, propose, and close enhancement opportunities
Preferred
Bilingual (English/Spanish) a plus
Company
NPAworldwide
NPAworldwide is a global recruiting network that facilitates placements that result in split fees.
Funding
Current Stage
Early StageRecent News
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