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USAJOBS · 1 day ago

Program Specialist CITC

Augusta, Georgia, USA

Full-time

Onsite

Entry, Mid Level

$90K/yr - $116K/yr

1+ years exp

USAJOBS is seeking a Program Specialist for the Care in the Community Program at the Charlie Norwood VA Medical Center. The incumbent will provide direct and administrative support to the facility, management, and clinical services, ensuring compliance with VA and VHA requirements.

ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency

No H1B

U.S. Citizen Only

Responsibilities

Serve as a SME and leader for the CITC program area by assisting the Program Manager, supervisors, and employees and vendors by investigating and resolving program issues they may be having

Maintaining oversight and control of relevant records and ensuring the CITC program in in compliance with VA, VHA, and MCM requirements by adopting and maintaining comprehensive internal processes

Assist the Program Manager in developing training strategies to include communication plans, implementation roadmaps, coaching plans, evaluation plans and follow-up management plan

Receives requests from other sources and determines the best method of obtaining, computing and reporting

Assisting the Program Manager in assessing priorities and resources needed to meet program objectives through the development and execution of stakeholder communication, relationship management, and organizational training strategies and requirements

Makes daily and frequent personal and telephone contact with variety of individuals including physicians, nurses, technical support staff, Veteran patients, and families of patients, and Veteran Service Officers

Assists in the clinical access to care utilizing clinic wait times and patient delays

Assists in orienting and advising physicians, residents and interns in VA regulations, policies and procedures on patient care medical administration matters and serves as a Team Advocate when current policies impair efficient and effective patient care

Works to develop, integrate, and implement solutions to a diverse, highly complex program area involving several medical disciplines

Performs other duties as assigned

Qualification

Patient administrationCommunity CareMedical recordsData collectionStakeholder communicationRelationship managementOrganizational trainingTeam advocacyProblem-solving

Required

You must be a U.S. Citizen to apply for this job

Selective Service Registration is required for males born after 12/31/1959

Subject to background/security investigation

Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements

Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11

You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs and other organizations

This is primarily a sedentary position, but the work requires some walking, bending, stooping and carrying of light objects such as manuals, documents, etc

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.