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Steele Memorial Medical Center · 6 hours ago

PRN UNIT SECRETARY/EST

Salmon, ID

Full-time

Onsite

New Grad, Entry Level

0+ years exp

Steele Memorial Medical Center is committed to delivering compassionate healthcare. The Emergency Services Technician (EST) role involves providing customer service, processing patient information, and assisting with various tasks under the supervision of the ED RN.

Health CareHospitalPrimary and Urgent CareWellness

Responsibilities

Provides excellent customer service for patients, family members and all visitors

Processes demographic and insurance information during registration

Anticipates patient needs and seeks opportunities to meet those needs under the supervision of the ED RN

Taking the patient’s vital signs

Oxygen saturations

Comfort measures such as blankets/ice packs

Sending specimens to lab

Answering a patient’s call light

Assisting patients to the bathroom

Order entries and other self-directed clerical/telephone duties

Knowledgeable of ED equipment

Performing STAT EKG’s and applying heart monitors

Complies with organizational safety and infection control regulations

Knowledgeable of ED Policies and Procedures

Actively participates in quality and performance improvement through data collections, aggregation and analysis of relevant key indicators of quality

Development and implementation of action plans to include the monitoring of the effectiveness of improvements

Qualification

CNA certificationEMT certificationCustomer service skillsMedical terminology

Required

Completion of high school or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience

Customer service skills