Customer Service Assistant jobs in United States
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Tulsa City-County Library ยท 2 days ago

Customer Service Assistant

positionTulsa, OK
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$14.42/hr - $14.42/hr

Tulsa City-County Library is looking for enthusiastic individuals to join our team as Customer Service Assistants at the Bronson Brookside Library. In this role, you will provide exceptional customer service, assist with library materials, and support children's programming in a dynamic environment.

Libraries

Responsibilities

Provide top-notch customer service in person and over the phone
Assist with library materials: check in/out, renewals, sorting, and shelving
Help customers use self-checkout machines and digital tools
Issue and update library cards
Maintain neat and organized service areas
Support programming and tech help as needed
Champion our commitment to Equity, Diversity, and Inclusion

Qualification

Customer serviceBasic technologyCommunication skillsInterpersonal skillsTeam player

Required

High school diploma or GED required
Excellent communication and interpersonal skills
Comfort with basic technology and a willingness to learn more
Ability to work flexible hours, including evenings and weekends
A team player who's adaptable and ready to jump in wherever needed

Preferred

Some college coursework preferred
Previous customer service experience is a plus

Company

Tulsa City-County Library

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The Tulsa Library opened in 1913 with one location and just over 1,000 items in circulation.
dateFounded in 1913
location
US
people-size201-500 employees
web-link
http://www.tulsalibrary.org

Funding

Current Stage
Growth Stage

Leadership Team

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Kimberly Johnson
Chief Executive Officer
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Rebekah Cowan
Chief Technology Officer
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Company data provided by crunchbase