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CareOregon · 4 days ago

Workday Analyst, Senior

United States

Full-time

Remote

Mid, Senior Level

$124K/yr - $152K/yr

5+ years exp

CareOregon is seeking a Senior Workday Analyst responsible for performing data management in Workday and other systems. The role involves data configuration, administration, analysis, reporting, stewardship, and project management, with a focus on employment and finance functions.

Health Care

Responsibilities

Lead functional administrator tasks for multiple areas within Workday with understanding of cross-functional dependencies

Interpret needs and develop and guide functional teams on routine to complex business processes and workflows

Identify and create new calculated fields, rules, validations, alerts, mass operations management (MOM), passive events, custom objects, custom fields, and standard and custom organizations with expert understanding of the impacts across the organization

Lead functional assessment, setup, and testing of Workday system releases

Lead continuous improvement of system processes and procedures, identifying opportunities for automation and efficiency gains while driving alignment with organizational goals and objectives

Stay updated, interpret, and guide others on system releases, enhancements, and best practices to ensure optimal system performance and user experience

Lead and/or participate in user group meetings/conferences

Identify risks, configuration options to improve processes, and recommend best practices and mitigations based on Workday functionality

Apply advanced skills in gathering and analyzing data and providing summaries, reports and dashboards to department staff and other audiences; effectively interpret user needs and serve as a key resource for other Workday staff

Review metrics and report on a regular basis; perform advanced analysis and apply seasoned knowledge for explaining trends, unexpected changes and outliers

Administer reporting intake process; meet with all levels of management to discuss, clarify, interpret, and guide in requests for data; effectively translate requests into deliverable projects and provide options to meet end goals where constraints exist

Maintain data integrity in systems by creating new custom reports or automated alerts to identify and mitigate recurring or critical errors; guides others in resolving errors

Identify and troubleshoot complex report sharing issues and security or object errors; develop report tagging framework to automate and simplify for users

Provide expert level troubleshooting and resolution for complex issues and cross-functional errors and develop solutions to avoid repeat errors

Within scope of assigned security role, partner with IS to ensure data feeds with internal and external systems and vendors perform as expected; where having visibility and included on notifications, monitors and reports errors and plays a lead role with resolution

Serve as the primary representative and liaison between People and Culture, IS, Finance, external vendors, and other stakeholders for ERP system design and implementation projects and upgrades

Provide advanced technical support, troubleshooting, and guidance to system users; identify and develop effective aids for system users and provides user education

Collaborate with and effectively bridge communications between IS, People and Culture, and Finance to address system inquiries and issues

In collaboration with IS, communicate planned and unplanned ERP systems outages

Develop and leverage expert understanding of data, data infrastructure and processes used for reporting department metrics and for measuring operational and/or program performance

Develop and oversee technical documentation, such as data dictionaries, glossaries, and procedures for relevant data and reports; partners with IS as appropriate

Provide expert level support on help requests and projects

Maintain project request tracking. Lead project prioritization in collaboration with management and functional team; assess scope, effort, resource requirements, and impact along with feasibility and reasonable deadlines

Set up and test changes in appropriate tenant. Document changes and testing in accordance with change approval and prioritization processes; migrate changes between tenants, as authorized

Advise management and stakeholders on options realistically available to meet requests and project requirements within feasible timelines and resource constraints. Use expert knowledge of system capabilities to develop creative solutions and enhancements

Advise management where use of external consultants would be cost-effective or recommended due to impact, resource constraints or other considerations

Qualification

WorkdayData ManagementData AnalysisProject ManagementAdvanced ExcelETLData StewardshipAnalytical SkillsCommunication SkillsProblem-Solving SkillsOrganizational Skills

Required

Minimum 5 years' experience performing data administration, configuration, and analysis in the functional area where the position resides

Minimum 4 years' experience in Workday, directly administering, troubleshooting, and configuring minimum of 3 HCM or Finance modules

Excellent understanding of data management fundamentals and reporting, including data structures, integration, stewardship, and governance

Ability to lead in applying and performing qualitative/quantitative measurement and data collection design principles

Advanced understanding of functional policies and procedures

Excellent ability to anticipate, understand, and interpret data requests and provide timely and accurate reports

Advanced research, analytical and problem-solving skills

Ability to review and recommend the best course of action or solution based on impacts

Ability to identify and lead process improvements and streamline manual processes

Advanced Excel and ETL (extract, translate, load) skills that comply with specified data requirements

Strong verbal and written communication skills, as well as interpersonal skills

Ability to collaborate effectively with ERP cross-department stakeholders and vendors

Ability to convert systems terminology into understandable content for educating users

Ability to effectively document information; ability to synthesize findings and present recommendations to stakeholders

Excellent organizational skills and attention to detail

Ability to handle confidential information and upmost discretion, sharing data in support of security access controls, and obtaining appropriate approvals for any relevant exceptions

Ability to keep information confidential

Ability to work effectively with diverse individuals and groups

Ability to learn, focus, understand, and evaluate information and determine appropriate actions

Ability to accept direction and feedback, as well as tolerate and manage stress

Ability to see, read, and perform repetitive finger and wrist movement for at least 6 hours/day

Ability to hear and speak clearly for at least 3-6 hours/day

Preferred

Experience leading Workday implementations or upgrades

Experience developing EIB and API integrations, and experience supporting, troubleshooting, and testing Connector and Studio integrations

Benefits

Medical

Dental

Vision

Life

AD&D

Disability insurance

Health savings account

Flexible spending account(s)

Lifestyle spending account

Employee assistance program

Wellness program

Discounts

Multiple supplemental benefits (e.g., voluntary life, critical illness, accident, hospital indemnity, identity theft protection, pre-tax parking, pet insurance, 529 College Savings, etc.)

Strong retirement plan with employer contributions

PTO

Paid State Sick Time

Paid holidays

Volunteer time

Jury duty

Bereavement leave