Thermo Fisher Scientific · 19 hours ago
Senior Manager, Client Services Projects - Clinical Trials Division - Onsite Allentown, PA
Allentown, PA
Full-time
Onsite
Senior Level, Lead/Staff
8+ years expThermo Fisher Scientific is a company dedicated to enabling customers to make the world healthier, cleaner, and safer. They are seeking a Senior Manager of Client Services Projects to lead a team within the Clinical Trials Division, guiding project managers in delivering clinical trial supplies and collaborating with partners to optimize supply chain strategies.
Research
Responsibilities
Provide strategic leadership and direction to project management teams responsible for end-to-end clinical supply delivery
Build and maintain strong client partnerships through proactive communication, strategic guidance, and exceptional customer experience
Oversee execution of complex clinical trial projects, ensuring timelines, budgets, and quality standards are consistently met
Lead initiatives to streamline processes, enhance operational efficiency, and implement innovative solutions
Collaborate with cross-functional teams-including Supply Chain, Quality, Operations, and Finance-to support successful project outcomes
Champion continuous improvement, change management, and standardization across the project management function
Monitor performance metrics and ensure alignment with organizational goals and regulatory requirements
Develop and mentor team members to support professional growth and organizational capability
Manage resource planning, workload balancing, and team development
Support financial planning and oversight of project budgets and forecasts
Represent the Client Services organization during audits, customer visits, and key business reviews
Qualification
Required
Bachelor's degree plus 8+ years of experience, or advanced degree plus 6+ years of experience in clinical trial project management or related pharmaceutical/biotech industry. Equivalent combinations of education and experience may be considered
5+ years of people leadership experience in a project management or clinical supply environment
Strong knowledge of GMP requirements and clinical trial regulations
Demonstrated success leading complex clinical supply chain or clinical trial projects
Proven ability to build and sustain strong client relationships and strategic partnerships
Advanced analytical, problem-solving, and data-driven decision-making skills
Strong communication and presentation abilities across all organizational levels
Experience in process improvement, operational excellence, or change management
Strong financial acumen, including budgeting and forecasting
Proficiency with project management systems and tools (e.g., Microsoft Project, Salesforce)
Ability to work effectively in a matrixed environment and influence without authority
Ability to travel up to 25%, including internationally, based on business needs
Fluency in English (additional languages beneficial due to global customer base)
Preferred
Degree in Business, Life Sciences, Supply Chain, or related field
Project Management certification (PMP or equivalent)
Experience in clinical supply chain operations or distribution management
Benefits
The opportunity to make a meaningful impact on global healthcare.
A supportive environment focused on innovation, development, and continuous learning.
A culture grounded in integrity, diversity, inclusion, and ethical business practices.
Company
Thermo Fisher Scientific
The world leader in serving science To serve science, Thermo Fisher Scientific needs to stay ahead of it, we need to anticipate customer needs.
10001+ employees
H1B Sponsorship
Thermo Fisher Scientific has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (272)
2024 (224)
2023 (233)
2022 (342)
2021 (315)
2020 (227)
Funding
Current Stage
Late StageLeadership Team
Heather Stewart
HR Business Partner - Global Enterprise Services
Laura Green
Associate Human Resources Business Partner
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