WorkGenius Group · 17 hours ago
Marketing Operations Program Specialist
WorkGenius Group is a tech company seeking a Marketing Operations Program Specialist. The role involves analyzing and improving marketing operations and CRM platforms, performing root-cause analysis, and partnering with cross-functional teams to enhance processes.
Computer Software
Responsibilities
Analyze and improve marketing operations, CRM platforms, and escalation processes to drive efficiency, reliability, and scale
Perform root-cause analysis on CRM and system issues; identify trends, vulnerabilities, and optimization opportunities
Partner with cross-functional teams to deliver system- and process-level improvements (AI/ML experience a plus)
Develop data analysis methodologies aligned to organizational goals
Produce weekly and monthly reporting; translate insights into clear, actionable recommendations
Qualification
Required
3–5+ years in systems analyst, data analyst, or marketing operations analytics roles
Strong technical experience with marketing CRM platforms (e.g., Salesforce or similar tools)
Proficiency in data wrangling, manipulation, and visualization (SQL, Tableau, or equivalent)
Experience supporting SaaS and subscription-based services at scale
Proven ability to own analysis end to end and communicate findings to senior stakeholders
Preferred
AI/ML experience a plus
Company
WorkGenius Group
WorkGenius Group is the global talent solution for today's fluid labour market.
Funding
Current Stage
Growth StageCompany data provided by crunchbase