On-Call Administrative Support Assistant IV - Records/CORA jobs in United States
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City and County of Denver · 1 day ago

On-Call Administrative Support Assistant IV - Records/CORA

The City and County of Denver is seeking an On-Call Administrative Support Assistant IV to join the Communications and Public Affairs team. This role involves responding to open records requests, providing technical and operational support while ensuring compliance with the Colorado Open Records Act.

GovernmentHealth CareNon ProfitPublic SafetySecurity
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Responsibilities

Receive, process and fulfill requests for records related to planning, zoning, landmark preservation, building plans and building permits in Denver
Follow the Colorado Open Records Act (CORA) and other state, federal and local regulations to ensure records requests are fulfilled accurately and on time
Utilize a variety of systems to research, coordinate and compile records for the purposes of fulfilling requests as well as filing and retention
Review and redact information from files to ensure confidential and protected information is not disseminated
Assist in digital records management for the department across shared drives and Teams/SharePoint
Review and evaluate forms, applications, computations, documents, and/or other information to determine accuracy, completeness, acceptability, or compliance based on records practices or legal requirements
Determine and evaluate facts and make decisions without the benefit of direct guidance or supervisory review where the cost of correcting errors could be substantial in either time or money
Recommend improvements or solutions to problems within a range of specified, acceptable, and/or standard alternatives and technical practices
Provide specialized information, identify problems within a defined scope, and have the authority to resolve discrepancies, and follow up on requests or complaints
Respond to sensitive inquiries and problems related to the specialized/technical area and resolve problems by making reliable decisions
Support additional communications and records projects, as needed

Qualification

Colorado Open Records ActRecords managementMicrosoft Office SuiteCustomer serviceInterpersonal skillsTime managementAttention to detailTeamworkIndependent work

Required

Graduation from high school or the possession of a GED, HiSET or TASC Certificate
Three (3) years of full performance office support/clerical work (type and level of an Administrative Support Assistant III)
Additional appropriate education may be substituted for the minimum experience requirements

Preferred

Ability to communicate professionally and effectively, verbally and in writing
Experience in and understanding of the Colorado Open Records Act and its requirements
Excellent time and work management skills; ability to thrive in a fast-paced environment with strong attention to detail
Experience in records management and research
Motivated to help others and is passionate about public service
Can work as part of a team to support both internal and external customers
Aptitude for working independently on a variety of administrative tasks, often without help from coworkers
Ability to follow detailed steps for a variety of processes, often with minor variations
Skilled in building relationships at all levels and working with very diverse populations
Proficiency with Microsoft Office Suite

Benefits

A guaranteed life-long monthly pension, once vested after 5 years of service
457B Retirement Plan
140 hours of PTO earned within first year + 12 paid holidays, 1 personal holiday, 1 Wellness Day and 1 volunteer day per year
Competitive medical, dental and vision plans effective within 1 month of start date

Company

City and County of Denver

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The City and County of Denver has adopted the ''Adoption of Level Red-Severe Risk'' Public Health Order, as amended by Colorado Public Health.

Funding

Current Stage
Late Stage
Total Funding
$2.37M
Key Investors
Consumer Product Safety CommissionOpportunity Now ColoradoUS Department of Commerce, Economic Development Administation
2024-07-02Grant· $0.08M
2024-03-19Grant· $1.54M
2023-11-09Grant· $0.75M

Leadership Team

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Merlin Namuth
Chief Information Security Officer (CISO)
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