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Nutrafol · 1 day ago

System Administrator, D365 Finance & Operations

United States

Full-time

Remote

Mid, Senior Level

$100K/yr - $130K/yr

3+ years exp

Nutrafol is a growing company focused on hair wellness, creating clinically tested products for hair growth. They are seeking a skilled D365 Finance & Operations System Administrator to manage and optimize their Microsoft Dynamics 365 environment, ensuring system stability and performance during and after the go-live phase.

BiotechnologyConsumer GoodsHealth CareNutraceuticalWellness

Comp. & Benefits

Responsibilities

Act as Administrator and first line of support for D365 F&O environment throughout UAT, go-live, and post–implementation stabilization, ensuring reliable system performance

Manage user access and security roles, maintaining compliance with Unilever’s IT and data governance standards

Monitor and maintain batch jobs, integrations, and workflows, proactively identifying and resolving system issues

Oversee environment lifecycle management, including sandbox refreshes, code deployments, updates, and patches using Lifecycle Services (LCS) and Azure DevOps

Troubleshoot and resolve functional and technical issues, coordinating with internal teams, third party vendors, and Microsoft Support as needed

Document and maintain system configurations, integrations, and standard operating procedures (SOPs), ensuring a robust knowledge base for ongoing operations

Collaborate with the D365 Product Owner and cross-functional stakeholders (Finance, Operations, Supply Chain) to support enhancements, new module rollouts, and optimization projects

Provide end-user support and training, ensuring adoption of D365 best practices and efficient day-to-day system use

Ensure system security and compliance, enforcing segregation of duties, maintaining audit readiness, and supporting internal/external IT audits

Drive continuous improvement, identifying opportunities to enhance business processes, automate workflows, and enhance compliance

Qualification

D365 Finance & OperationsMicrosoft certificationsLifecycle Services (LCS)Azure DevOpsFinance backgroundSupply Chain backgroundSystem security complianceAgile environmentEnd-user supportCollaboration skillsCommunication skills

Required

3–5+ years of hands-on experience administering Microsoft Dynamics 365 Finance & Operations

Strong understanding of D365 F&O architecture, modules, and security framework, particularly within Finance and Supply Chain

Experience supporting ERP go-live and post–implementation environments, including issue tracking and release management

Experience with Lifecycle Services (LCS), Azure DevOps, and environment management best practices

Solid understanding of system security, compliance, and audit processes (e.g., SOX, segregation of duties)

Strong collaboration and communication skills with the ability to partner across business, IT and third party vendor teams

Comfortable working in an Agile environment

Manage user access and security roles, maintaining compliance with Unilever's IT and data governance standards

Monitor and maintain batch jobs, integrations, and workflows, proactively identifying and resolving system issues

Document and maintain system configurations, integrations, and standard operating procedures (SOPs), ensuring a robust knowledge base for ongoing operations

Provide end-user support and training, ensuring adoption of D365 best practices and efficient day-to-day system use

Ensure system security and compliance, enforcing segregation of duties, maintaining audit readiness, and supporting internal/external IT audits

Drive continuous improvement, identifying opportunities to enhance business processes, automate workflows, and enhance compliance