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AT&T Hotel and Conference Center · 3 days ago

Server (Carillon Restaurant- PM)

Austin, TX

Full-time

Onsite

New Grad, Entry Level

AT&T Hotel and Conference Center is seeking a Carillon Server to join their team. The role involves taking orders and serving food and beverages to patrons, ensuring a pleasant dining experience, and performing various supportive functions as needed.

EducationEventsSocial MediaTravel

No H1B

Responsibilities

Take orders and serve food and beverages to patrons at tables in the restaurants

Check patrons’ identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages

Check with customers to ensure that they are enjoying their meals and take action to correct any problems

Escort customers to their tables

Explain how various menu items are prepared, describing ingredients and cooking methods

Inform customers of daily specials

Prepare checks that itemize and total meal costs and sales taxes

Present menus to patrons and answer questions about menu items, making recommendations upon request

Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning

Serve food and/or beverages to patrons; prepare and serve specialty dishes at tables as required

Stock service areas with supplies such as coffee, food, tableware, and linens

Monitor special requests for guests

Inspect back of the house areas

All other reasonable requests as required

Qualification

Fine-dining experienceTABC CertificationCommunicationOrganizationPlanningCustomer serviceTeam environmentProblem solvingDecision-makingLeadership

Required

FT availability for PM shift Tuesday-Saturday

Ability to arrive to work on time and when scheduled

Excellent communication skills, both written and verbal

Must possess necessary management skills to include problem solving, decision-making, leadership, organization, planning, initiative, enthusiastic attitude towards customer service and a commitment to a team environment

Be flexible concerning scheduling needs and requirements

High school diploma or the equivalent

Must have previous fine-dining experience

Must already have a valid and non-expired TABC Certification at time of hire

All team members must maintain a neat, clean and well-groomed appearance