Apply on Employer Site

Restaurant Associates · 1 day ago

Executive Director- Client Dining Center

New York, NY

Full-time

Onsite

Director/Executive

$130K/yr - $150K/yr

15+ years exp

Restaurant Associates is the industry’s leading provider of dining and event catering for prestigious venues. The Executive Director – Client Dining Center is responsible for overseeing the guest experience in Morgan Stanley’s executive dining environment, ensuring high standards and operational excellence.

EducationFood and BeverageTravel

Growth Opportunities

Responsibilities

Own the complete end-to-end guest experience for executive dining and client events

Define service philosophy, standards, and non-negotiables

Ensure alignment between planning, execution, and follow-up

Lead and develop senior catering leadership

Partner with Culinary, Facilities, Security, and client stakeholders

Serve as final escalation point for guest experience, service quality, and performance

Anticipate executive and client needs before they are articulated

Balance refinement, operational rigor, and discretion

Set the tone, pace, and expectations for the entire Client Dining Center

Qualification

Hospitality ExpertiseOperational MasteryFinancial AcumenCommitment to ExcellenceLeadership Skills

Required

Hospitality Expertise: 15+ years in the industry, including 3+ years in management—preferably in luxury catering, banquets, or high-volume service environments

Operational Mastery: Proven ability to execute complex, multi-floor events with precision and consistency

Financial Acumen: Experience in menu costing, contract pricing, and labor cost management

Leadership Skills: A track record of building solution-oriented teams and thriving in dynamic, fast-paced settings

Commitment to Excellence: Ability to supervise every stage of service with a focus on operational excellence and an elevated guest experience