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Regal Securities, Inc. · 6 days ago

Customer Service / Registered Representative

Miami, FL

Full-time

Onsite

New Grad, Entry Level

Regal Securities, Inc. is a diversified financial services firm that provides independent access to financial solutions. They are seeking a Customer Service / Registered Representative responsible for delivering exceptional customer service in a fast-paced financial call environment, assisting clients with inquiries and account maintenance.

Financial Services

Responsibilities

Guide self-directed investors and internal brokers resolving customer service questions, issues, and trading platform navigation

Ensure that incoming customer calls and inquires are answered in a timely, helpful and polite manner

Resolve issues with occasional difficult or unhappy clients in a professional and efficient manner

Address customer questions or inquires in a courteous and value added manner

Account maintenance including processing change of address requests, disbursement requests and support account transfers in a compliant fashion

Assist potential clients with new account questions and paperwork, and updating current accounts

Qualification

Customer serviceBrokerage operationsMicrosoft OfficeFinance Services knowledgeMulti-taskingClient interactionAttention to detailTeamworkPositive attitudeSelf-motivatedCommunication skillsProblem-solving

Required

Bachelor's degree; knowledge / experience in the Finance Services industry helpful

High attention to detail, with the ability to multi-task and establish priorities

Must be able to function in a busy team environment

Ability to maintain flexible, positive attitude and approach towards assignments

Must be computer literate and possess intermediate knowledge of Microsoft Office

Motivated, self-starters and entry level inquires are welcome - we will help develop your career

Preferred

Brokerage operations and customer service experience preferred, but not required

FINRA Securities Industry Essentials (SIE), Series 7 or 63 preferred but not required for CSR role

Brokerage Operations, Registered Rep, Trading and/or Customer Service call center experience is a big plus

Company

Regal Securities, Inc.

In the race to sameness, the financial services industry is attempting to fit advisors and their clients into an increasingly limited set of solutions.

Founded in 1977