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Ivy Living · 3 weeks ago

Concierge - Part Time PM

Monterey, CA

Full-time, Part-time

Onsite

Entry Level

$17/hr - $19/hr

2+ years exp

Ivy Living is a premier senior living community offering exceptional quality and care. The Concierge is responsible for greeting visitors, fulfilling resident requests, and providing clerical support to ensure a welcoming environment for residents and guests.

Assisted LivingHealth CareHome Health CareRetirement

Responsibilities

Provide all residents, guests, and visitors with exceptional customer service

Answer telephones, record, and/or direct calls to appropriate individuals in a timely, clear, concise, and professional manner

Monitor the Emergency Alert System and immediately respond to every call

Effectively manage business center and process incoming and outgoing mail

Maintain a safe and secure environment for all staff, residents, and guests, following established safety standards

Encourage teamwork through cooperative interactions with co-workers and other departments

Qualification

Customer serviceMS Office proficiencyHospitality experienceCommunication skillsTeamwork

Required

Must be at least 18 years of age

High school diploma or equivalent

Excellent customer service skills

Able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.)

Possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families

Must pass a Criminal Background check and Health Screening tests, including physical and TB Tests

For the health and safety of our team members and residents, Oakmont Management Group may require team members to vaccinate, participate in daily screening, surveillance testing, and to wear face coverings and other personal protective equipment (PPE) to prevent the spread of the COVID-19 or other communicable diseases, per regulatory guidelines