Sylvamo · 1 day ago
Manager, End User Device Architecture
Memphis, TN
Full-time
Hybrid
Mid, Senior Level
7+ years expSylvamo is a company focused on sustaining forests and renewing ecosystems while delivering on the promise of paper. The Manager, End User Device Architecture provides enterprise-level architecture leadership for end-user devices, ensuring secure, scalable, and cost-effective endpoint capabilities aligned with business strategy.
ManufacturingPaper ManufacturingRetail
Responsibilities
Define and maintain enterprise standards for end-user devices across OS/hardware classes; publish versioned reference architectures and roadmaps
Establish guardrails for image management, configuration baselines, application delivery, identity/endpoint posture, and device lifecycle (procure → build → operate → retire)
Architect Intune policies, compliance profiles, enrollment flows, and app delivery across platforms; ensure coherent coexistence with MECM
Specify Cloud Management Gateway (CMG) design, Company Portal utilization, and Autopilot scenarios to manage remote/hybrid endpoints (including off-VPN)
Set packaging/patching standards (quality rings, pilot cohorts, rollback criteria) and telemetry models (e.g., Endpoint Analytics/Nexthink) to measure device experience
Embed device posture, Defender AV/EDR, BitLocker, LAPS/EPM, and Conditional Access into baseline architecture; align with CyberSecurity on controls and exceptions
Define audit-ready evidence (policy compliance, patch levels, encryption attestation) and support regulatory initiatives impacting endpoints
Create RACI and runbooks for handoff of build/operate tasks to Run teams/MSPs; standardize tooling/processes to simplify support
Reduce technical debt by consolidating legacy configurations, retiring redundant tools, and codifying “golden” images/profiles
Lead architecture reviews and backlog prioritization with PMO; communicate decisions and trade-offs to business partners (North America, Brazil, Poland)
Contribute to governance frameworks and decision-making guidelines for design/build activities within ETS Projects – Design & Build
Define technical requirements for RFPs; evaluate vendor solutions (MSP, hardware, software) and drive price/performance outcomes for EUC services
Ensure architecture compatibility with Service Desk/ITSM/ITAM processes and MSP operational models
Track technology trends relevant to EUC (e.g., AI-assisted patch ring prioritization); bring forward pragmatic recommendations and share insights across the enterprise
Qualification
Required
7+ years in EUC/endpoint engineering or architecture with hands-on experience in Intune (MDM/MAM), MECM, Autopilot, Entra ID/Azure AD, Conditional Access, Defender, and BitLocker
Expertise in Windows 10/11, macOS, iOS/iPadOS, Android enterprise management; familiarity with Universal Print and modern packaging/patching
Proven ability to publish architecture standards and drive cross-functional buy-in with PMO, Security, Run operations, and MSP partners
Language skills: Fluent in English; Portuguese (Brazil) or Polish (Poland) a plus
Ability to work effectively across regions/time zones; strong written/verbal communication in English
Benefits
Medical
Dental
Vision
Disability
Life insurance
Generous 401(k) plan with matching company contributions
Paid time off
Paid holidays per year
Company
Sylvamo
Sylvamo specializes in manufacturing of a wide variety of papers like printing paper, specialty papers, converting papers, and others.
5001-10000 employees
H1B Sponsorship
Sylvamo has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (4)
2022 (2)
Funding
Current Stage
Late StageLeadership Team
John Sims
SVP and CFO
V
Vincent Miraglia
Associate General Counsel: North America and Labor & Employment
Recent News
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