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Johns Hopkins Medicine · 19 hours ago

Workday Business Systems Analyst

DC-Baltimore Area

Full-time

Onsite

Senior Level, Lead/Staff

$48.29/hr - $77.27/hr

8+ years exp

Johns Hopkins Medicine is seeking a Senior Business Systems Analyst to serve as a business function and system expert for the Workday ERP system. The successful candidate will collaborate with internal stakeholders to identify requirements for complex business processes and contribute to testing and training activities while providing mentorship to other analysts.

Health CareHealth DiagnosticsHospitalMedicalTraining

Responsibilities

Requirements Gathering. Gather, organize, and document business, user, and functional requirements for business processes, including highly complex processes that include multiple steps or subprocesses and involve multiple systems and stakeholder groups. Conduct stakeholder interviews, gather and synthesize business process documentation and other artifacts to understand requirements and inform solutions

Prioritization. Prioritize requirements based on key metrics as defined by the Lead Business Systems Analyst. Review the analysis conducted by the Business Systems Analysts team to ensure alignment with identified metrics

Designing Future State Processes. Serving as a functional expert, applying system knowledge to translate business requirements into human-centered functional design specifications for highly complex business processes. Redefine future state business processes as needed to ensure alignment and enhance efficiency within the context of the technical solution

Testing. Create and document test scenarios for highly complex functions using the appropriate testing tools to validate and verify functionality. Conduct testing to ensure all delivered solutions work as expected and errors are handled in a meaningful way. Review test scenarios and documented results

Documentation. Create detailed business process and technical specification documentation to accurately reflect and effectively communicate requirements, analysis, and solutions to diverse stakeholder groups. Including end-users, developers, business units, and project leaders

End-User Training. Work closely with the Change Management training team to author and maintain end-user training documentation by writing audience-appropriate materials to serve as technical and/or business process references. Assist in end-user training as needed, including leading training for highly complex processes

Project Management. Collaborate with the PMO to develop detailed project plans by analyzing the scope and milestones for moderately sized projects. Adhere to the defined task/project timeline and scope to ensure each phase of the project is executed in a timely fashion and delivered by software lifecycle standards

Guidance/Supervision. Guide Business Systems Analysts to support their work across all areas, including requirements gathering, analysis, identifying solutions, and documentation activities

Leadership. Stand in for the Lead Analyst as needed, including attending meetings and providing updates to project leadership. Assist in identifying and escalating risks and concerns to the Lead Business Systems Analyst, seeking guidance when necessary

Qualification

Workday ERPSAPRequirements GatheringProcess ImprovementProject ManagementAnalytical ThinkingEnd-User TrainingProblem-SolvingCommunication Skills

Required

Requires eight years of progressively responsible experience working in a functional area (finance, HR, payroll, supply chain, sponsored projects) or working in systems analysis

Requires four years of experience as an ERP system user, with the desired skills of scoping, requirements gathering/definition, documentation, testing, training, and support

Requires experience with varied interpersonal and technical skills, along with demonstrated skills in interacting with members from all organizational levels to diagnose problems, develop, and implement solutions that could be processed or technically oriented

Bachelor's degree in business administration, HR, finance, supply chain, information systems, computer science, or related field