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Corpay · 22 hours ago

Senior Manager, Operations Support

United States

Full-time

Remote

Senior Level

5+ years exp

Corpay is currently looking to hire a Senior Manager, Operations Support within their Lodging division. This position supports operational execution and cross-functional initiatives that improve employee onboarding, service delivery, and overall operational efficiency.

Financial ServicesFinTechPaymentsRisk Management

H1B Sponsor Likely

Responsibilities

Coordinating cross-functional efforts to support project delivery, new employee onboarding, and operational initiatives

Creating and following up on requisitions and approvals for operations and client services employees

Creating, tracking, and following up on ServiceNow tickets, including system access for new hires

Creating and distributing new hire welcome communications and onboarding materials

Coordinating new hire training schedules, particularly for onsite employees

Tracking retention metrics, operational bonuses, headcount, and budget commitments

Maintaining project trackers and dashboards while providing regular status updates, risk assessments, and milestone reporting to leadership

Creating clear and organized process documentation, training materials, and summary reports

Developing presentation materials for operations and client services leadership

Assisting senior leadership with administrative support such as calendar management, meeting planning, and travel coordination

Providing flexible support on special projects as assigned by senior leadership

Managing and developing a team of one or more operations support specialists

Qualification

Operations managementProcess improvementProject managementMicrosoft OfficePeople managementWritten communicationVerbal communicationProblem-solvingCritical thinkingOrganizational skillsSelf-motivation

Required

5+ years of experience in operations management, project management, or process improvement

Strong written and verbal communication skills with the ability to present to diverse audiences

Highly organized, detail-oriented, and self-motivated with strong follow-through

Proven problem-solving and critical-thinking skills

Proficiency in Microsoft Office applications, particularly Outlook and Excel

Ability to thrive in fast-paced, evolving environments

Demonstrated initiative, ownership, persistence, and accountability

Preferred

Bachelor's Degree

Prior people management experience

Benefits

Medical, Dental & Vision benefits available the first month after hire

Automatic enrollment into the 401(k) plan (subject to eligibility requirements)

Robust PTO offerings including major holidays, vacation, sick, personal, and volunteer time

Virtual fitness classes offered company-wide

Employee discounts with major providers (wireless, gym, car rental, and more)

Philanthropic support with local and national organizations

Inclusive, collaborative culture with company-wide contests, recognition, and prizes

Company

Corpay

Glassdoor2.4

Corpay provides online payment solutions.

Founded in 1992

New York, New York, USA

10001+ employees

https://payments.corpay.com

H1B Sponsorship

Corpay has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (36)

2024 (14)