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Glacier Bancorp, Inc. · 2 days ago

Corporate Operational Risk & Continuity Analyst

Greater Billings Area

Full-time

Onsite

Mid, Senior Level

$69K/yr - $69K/yr

5+ years exp

Glacier Bancorp, Inc. is a fast-growing bank seeking a Corporate Operational Risk & Continuity Analyst to support its Business Continuity Management Program. The role involves maintaining and executing business continuity strategies, leading the Business Impact Analysis process, and collaborating with various stakeholders to ensure operational readiness during disruptions.

BankingCommercialFinanceVenture Capital

Growth Opportunities

No H1B

Responsibilities

Assist in the strategic and operational execution of the Business Continuity Management (BCM) or Operational Resilience Program and drive program maturity to be commensurate with the bank’s growing size

Design, implement and continuously improve the BCM Program at GBCI commensurate with regulatory expectations and industry best practices

Serve in a supporting role during a disruption to coordinate response efforts and communication

Utilize Business Continuity software to maintain a repository of comprehensive business continuity plans for business processes identified in Risk Control Self-Assessments

Collaborate with business lines to ensure continuity plans are documented, maintained, integrated into daily operations and tested regularly. Monitor and evaluate the effectiveness of continuity plans and make necessary adjustments

Lead the annual review and continuous improvement of the Business Impact Analysis and Business Continuity Threat Risk Assessment. Collaborate with business lines and Information Technology to identify interdependencies and validate Recovery Time Objectives and Maximum Tolerable Downtimes can be supported

Design and implement a comprehensive operational resilience testing program, including scenario development, testing approach/methods and evaluation of resilience capabilities against impact tolerance levels. Document scenario testing outputs, gaps identified and remediation required in the bank’s Business Continuity software

Report to senior management and the Board of Directors on the status of business continuity initiatives and any areas of concern

Conduct regular exercises and simulations to assess the effectiveness of Business Continuity Plans and identify areas for improvement. Utilize software to log exercises and follow-up on activities identified in exercises and simulations

Provide training and awareness programs for employees and Business Continuity Coordinators on business continuity and disaster recovery procedures

Conduct review and analysis of new and existing third-party service providers Business Continuity Plans. Provide feedback and approval of the plans to Relationship Owners

Review and edit first-line documentation for clarity, consistency, grammar, and adherence to internal style guides. Provide constructive feedback to first-line authors to improve the quality in accordance with the Documentation Governance Policy

Participate in Operational Risk Work Groups for current initiatives that align with the bank’s strategic goals and objectives. Partners with the Project Management Office to ensure accuracy and appropriateness of content related to new and/or updated initiatives or business processes

Implement measures to discourage and detect robberies, burglaries and larcenies

Develop and deliver training programs for staff on physical security procedures and emergency protocols

Assist Division Security Coordinators with investigations of physical security incidents and breaches

Proactively supports the Enterprise Risk Management (ERM) team on special projects

Qualification

Business Continuity ManagementOperational ResilienceRisk ManagementProject ManagementMicrosoft OfficeTechnical WritingCommunication SkillsAnalytical SkillsTeam LeadershipInterpersonal Skills

Required

Bachelor's degree in business administration, financing, accounting, economics, computer science, business information systems; or related field

5 years of relevant banking experience in risk management, business continuity, operational resilience, technology, regulatory, consulting, or another related field is required

Expert experience in implementation of systems/tools and process design/improvement

Experience in managing complex projects independently across multiple business units

Excellent verbal, written, and interpersonal communication skills and the ability to interact with all levels of an organization and with bank examiners and auditors

Ability to lead the development and facilitation of a Business Continuity Management (BCM) program for a large organization, requiring strong technical aptitude and collaborative skills across diverse teams-even in high-pressure environments

Ability to design and execute new programs and workflows with adherence to deadlines

Demonstrates strong organizational skills with the ability to appropriately prioritize numerous open projects and adaptability to frequently changing demands

Passion to continuously identify and execute improvement opportunities throughout the Business Continuity Program to better enhance and develop the institution, including policies, workflows, systems/tools, and employee engagement

Self-starter with ability to take ownership and accountability of all roles and responsibilities

Strong team leader with the ability to collaborate, communicate, motivate, persuade, and influence stakeholders at all levels

Ability to inspire and guide remote teams to reach their highest potential and drive departmental success

Employee must be capable of regular, reliable, and timely attendance

Employee must be capable of interacting calmly and professionally with a variety of people from diverse backgrounds at various levels within and outside of the organization