Credit One Bank · 1 day ago
Fraud Chargeback Specialist
Las Vegas, NV
Full-time
Onsite
Entry, Mid Level
2+ years expCredit One Bank is a data-driven financial services company based in Las Vegas, seeking a Chargeback Specialist III. The role involves resolving critical issues related to fraud and chargebacks, investigating unusual activity, and communicating with internal and external contacts to provide support and guidance.
AnalyticsCredit CardsFinancial ServicesPayments
Responsibilities
Alert focus on processes and findings used to investigate and evaluate identified unusual activity
Perform review of cases to fully identify, mitigate, and report potentially fraudulent activity
Follow policies, procedures, and use sound judgment in reviewing and responding through the appropriate channels
Professionally communicate with internal departments and external banking industry contacts to provide support and guidance
Actively participate in discussions with cross leadership to review trends and actions for improvement
Demonstrate a thorough comprehension of all client-related products (both current and forthcoming)
Process monetary and non-monetary adjustments when required
Compile and maintain comprehensive case files in an orderly fashion
Observe and ensure adherence to all the organization’s policies and procedures as stated in policy and procedures
Suggest process improvements and strategies to reduce fraud
Write and conduct trainings that will increase productivity and enhance knowledge
Prepare presentations for WBR, MBRs, and the like
Perform other duties as assigned
Qualification
Required
2+ years customer service experience
Excellent verbal/written communication and organizational skills
Problem resolution/investigative abilities and detail oriented
Ability to maneuver efficiently and effectively in a Windows environment, account maintenance systems, and relevant external industry platforms
Self-starter with proven demonstrated leadership skills, the ability to provide direction to others and superior time management skills essential
Advanced in Microsoft Office (Word, Power Point, and Excel)
Company
Credit One Bank
Credit One Bank is a financial services company that offers credit cards, credit score tracking, and fraud protection services.
1001-5000 employees
H1B Sponsorship
Credit One Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (97)
2024 (79)
2023 (65)
2022 (80)
2021 (32)
2020 (31)
Funding
Current Stage
Late StageLeadership Team
Jim Holborow
Assistant Vice President, Marketing Communications
Recent News
Morningstar.com
2025-12-29
2025-11-04
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