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Orlando Health · 18 hours ago

Care Management Technician II, Full-Time Days

Orlando, FL

Full-time

Onsite

Entry Level

1+ years exp

Orlando Health is a comprehensive medical and surgical acute care facility serving the residents of Lake County. They are seeking a Care Management Technician II who will be responsible for initiating and obtaining new insurance authorization requests for post-acute services while collaborating with various teams to ensure patient care needs are met.

Health CareHospitalMedicalNon Profit

H1B Sponsor Likely

Responsibilities

Maintains reasonably regular, punctual attendance consistent with Orlando health policies, the ADA, FMLA and other federal, state and local standards

Maintains compliance with all Orlando health policies and procedures

Develops collaborative relationships with hospitals, physicians, community organizations, team members, post-acute facilities and other referral sources

Verifies insurance coverage and obtains authorization

Maintains authorization log

Facilitates peer to peers for escalations for authorizations between facilities

Works with IT to refine post-acute authorization processes and polices for the organization

Documents authorization workflows and best practices

Monitor and obtain updates for authorization requests initiated by post-acute care facilities

Assists with other Care Management requests as needed, including, but not limited to, patient assessments, delivery of regulatory notices and arranging patient transportation

Maintains reasonably regular, punctual attendance consistent with Orlando health policies, the ADA, FMLA and other federal, state, and local standards

Maintains compliance with all Orlando health policies and procedures

Performs all other duties as assigned

Qualification

Post-acute insurance authorizationMicrosoft software proficiencyCritical thinkingInterpersonal skillsIndependent work

Required

High school diploma/GED

Solid computer skills, including proficiency with Microsoft software

Demonstrated proficiency in communicating sensitive complex information to persons in a hospital environment

Demonstrates the ability to work independently and execute their own workload

Critical thinking ability necessary to prioritize workload to ensure tasks are completed in a timely manner and within established timeframe

Interpersonal skills necessary to facilitate interpersonal communication with team members, department staff, and external personnel, interact with patients/families, and perform other activities requiring courtesy and tact

Two years' experience in post-acute insurance authorization OR associate's degree in healthcare field with one year of experience in post-acute referral management OR One year of experience in post-acute insurance authorization

Benefits

Student loan repayment

Tuition reimbursement

FREE college education programs

Retirement savings

Paid paternity leave

Fertility benefits

Back up elder and childcare

Pet insurance

PTO/Holidays

Company

Orlando Health

Glassdoor3.9

Orlando Health is one of Florida's most comprehensive private, not-for-profit healthcare networks.

Founded in 1918

Orlando, Florida, USA

10001+ employees

https://www.orlandohealth.com/

H1B Sponsorship

Orlando Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (12)

2024 (6)

2023 (2)

2022 (4)

2021 (3)

2020 (1)