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UT Southwestern Medical Center · 1 day ago

Research Technology Solutions Lead

Dallas, TX

Full-time

Onsite

Senior Level

5+ years exp

UT Southwestern Medical Center is a world-renowned medical and research center committed to excellence and innovation. The Research Technology Solutions Lead will serve as a bridge between faculty, research teams, compliance offices, and IT, ensuring research needs are met with secure and scalable technology solutions.

Health CareHospitalMedical

No H1B

Responsibilities

Serve as the primary liaison and bridge between faculty/PIs, labs, core facilities, IRB/Compliance, and IR technical teams

Translate institutional research priorities into an actionable RaaS roadmap and service catalog (secure enclaves, cognitive services (AI), storage, data pipelines, analytics, software services)

Lead Intake, scoping, and triage of research IT requests

Elicit requirements (functional/non-functional), size effort

Align with RaaS offerings (secure enclaves, cognitive services, storage, compute, data services)

Operate a clear request path (form/portal), SLA-based triage, and queue management

Route to security, legal, privacy, accessibility, and architecture reviews

Convert needs into user stories, acceptance criteria, and a prioritized backlog

Maintain traceability to institutional goals

Map current/future-state processes for proposal → data acquisition → compute → analysis → publish/archive

Design RaaS workflows (e.g., secure enclave requests, data onboarding, access provisioning, de-provisioning)

Partner with solution architects to evaluate alternatives (build/buy, cloud-native vs. on-prem, managed services) and quantify value/risk

Define and document data flows, system interfaces, and integration points across enterprise and research systems

Specify and coordinate data needs in partnership with IR-Enterprise Data Systems

Support data lifecycle management policies (ingest → active → cold → archive), cost models, and tagging/chargeback where applicable

Partner with Enterprise Data and Information Security teams to ensure solutions adhere to research data classifications, PHI/PII handling, genomic data protections, and export control requirements

Understand research data security frameworks (e.g., NIST 800-171, FISMA, HIPAA, NIH Genomic Data Sharing Policy) and their implications for data storage and enclave design

Understand requirements related to Digital Object Identifiers (DOI) registration, persistent identifiers, and metadata standards for research outputs

Define test strategy and UAT plans; validate that solutions meet acceptance criteria and regulatory standards

Track dependencies, risks, and issues; drive mitigation/escalation paths with PMs and technical leads

Coordinate cutover/readiness, go-live checklists, and post-implementation validation

Develop role-based training, quick-start guides, and knowledge-base articles for researchers and staff

Manages projects and serves as primary customer contact. Defines and maintains project plan and schedules. Monitors compliance with definitions of project scope, timelines, and deliverables. Provides regular project status reports to customer and internal management. Assists business analysts of lower grade to coordinate projects

Collects, interprets and documents specifications required to develop new and revise existing software applications. Develops and implements operational plans for new and existing business computer applications. Participates in development of project proposals for customers

Coordinates testing of new applications and changes to existing applications to ensure integrity and quality of data while providing and/or assisting in training of system users. Defines and develops test scenarios. Documents and tracks status of application errors and related issues in problem log. Assist programmers and business analysts of lower grade in analyzing and resolving problems

Compiles complete, concise, and comprehensive policies and operation procedures to assist in communicating issues to applicable management staff

Develops new system administrative procedures required utilizing new functionality resulting from system changes

Assists in developing and implementing business strategies in departments to improve operational processing and productivity

Monitors development of specifications and establishes priorities for accomplishing design and testing of various projects

Reviews, develops, recommends, and implements activities, programs or functions as assigned

Maintains and tracks accounts assigned to projects or programs. Develops and maintains project plans. Provides project status reports

Records time spent on projects to meet cost-recovery requirements

May supervise lower level analysts

Performs other duties as assigned

Qualification

Research ComputingCloud EnvironmentsData GovernanceAgile PracticesData Lifecycle ManagementAnalytical SkillsStakeholder FacilitationCommunication Skills

Required

Bachelor's Degree in Business Administration, Computer Science, or other related fields

5 years business systems and/or project experience with exposure to systems or project development and testing, installation, and training. May consider additional years of related experience in lieu of degree

Preferred

Minimum 5–7 years as a Business Analyst in IT, Research Computing, or Research Administration environments

Familiarity with cloud research environments (AWS, Azure, or GCP) including secure enclaves and high-performance computing

Experience working with IRB, Compliance, Information Security, and Data Governance teams

Understanding of genomic, imaging, or clinical research data and associated privacy/security requirements

Knowledge of data lifecycle and documentation practices (metadata, DOIs) that support compliance, reproducibility, and long-term research data stewardship

Proficiency in Agile delivery practices, process mapping, requirements elicitation, and stakeholder facilitation

Strong written and verbal communication skills with the ability to translate between technical and non-technical audiences