San Diego Mission Bay Resort · 1 day ago
Delphi Systems Analyst
San Diego,CA,US
Full-time
Onsite
Entry, Mid Level
$25.75/hr - $25.75/hr
2+ years expNoble House Hotels & Resorts is excited to welcome a new Delphi System Analyst to support their properties in San Diego. This role is responsible for providing preparation, coordination, and servicing of group business, while ensuring guest satisfaction and efficient database management.
Leisure
Responsibilities
Assist in system training for Delphi property users
Assist in training operating departments of Delphi use
Run Daily, Weekly, Monthly maintenance reports and fix problems to maintain accurate database
Complete Month End Reporting and Processes
Administer and communicate changes to the property users and how to apply changes
Assist with various revenue reports: formatting and updating Excel Spreadsheets
Produce adho reports as requested
Update and maintain Noble House branded forms, proposals, and contracts as merge documents in Delphi
Turn booking match contract and are correct
Process contract addendums
Assist Revenue Management in maintaining group room blocks and straight line availability
Check E-Lead email constantly
Build new bookings into Delphi following standards
Build new accounts/agencies into Delphi following standards
Build new contacts into Delphi following standards
Maintain sourcing standards within Delphi bookings
Maintain 3rd Party distribution standards within Delphi bookings
Qualify/Evaluation of leads for distribution
Initiate customer contact and manager introduction
Assign leads to Sales Managers
Respect guidelines of confidentiality and code of ethics in all company areas
Support of Sales Managers
Work with other administrative staff to accomplish departmental goals
Promotes and applies teamwork skills at all times
Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
Is polite, friendly, and helpful to guests, management and fellow employees
Attends appropriate hotel meetings and training sessions
Maintains cleanliness and excellent condition of equipment and work area
Qualification
Required
Demonstrated proficiency in Delphi, Word, Excel, Power Point
Ability to communicate effectively verbally and in writing
Ability to prioritize
Editing and proof reading
Bachelors Degree or equivalent experience
Thorough knowledge of Delphi, Word, Excel, Power Point
2 Years of related hotel experience
Excellent communication skills
Must be able to work a flexible schedule, including weekends and holidays, when needed
Preferred
Delphi Certified
Benefits
A comprehensive Health Benefits Package to include Medical/Dental/Vision.
Supplemental benefits to select from such as Short-term Disability, Life Insurance, Hospitality Indemnity, Pet Insurance
401K Plan with Employer Match
Daily complimentary lunch meal
Onsite Complimentary Parking
On demand Pay – Your Pay before Payday
Team Member/Family/Friend hotel and restaurant discounts within Noble House Hotels & Resorts
Career growth opportunities and recognition programs
Company
San Diego Mission Bay Resort
Discover our Mission Bay resort, where the best of the Southern California lifestyle is at your fingertips – sun, sand, and so much more.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase