Rubie · 1 day ago
Implementation Engineer
New York City, NY
Full-time
Onsite
Entry, Mid Level
$110K/yr - $140K/yr
1+ years expRubie is a company that helps high-growth businesses migrate their customer data autonomously for faster onboarding. The Implementation Engineer will oversee customer onboarding and integration, ensuring quick adoption and technical feedback to the engineering team.
Enterprise SoftwareSoftwareSoftware Engineering
Responsibilities
Manage stakeholders and timelines to ensure quick adoption
Provide technical feedback to the engineering team on potential issues or bottlenecks
Design and build custom data migration playbooks (coding not required, but understanding of data models and comfort with data manipulation is a must)
Anticipate any new needs, expansion or challenges
Guarantee 100% retention: You own the metric. Whatever it takes
Dive into datasets: make sense of them, manipulate them, map them. You need to be as comfortable with unstructured data as you are with VLOOKUPs on massive datasets
Design and execute playbooks: Use our platform to create data migration playbooks and use every tool at your disposal to unblock weird edge cases
Operate in the field: Pair with product and engineering; jump on calls; debug live; be willing to hop on a plane when needed; communicate clearly under pressure
Feed the roadmap: Translate frontline chaos into crisp product requirements and implementation guides for the core engineering team
Tackle 'impossible' projects: When a customer’s need looks hopeless, you volunteer first, and then deliver
Be the primary point of contact for high-stakes customers: from non-technical ops teams living in spreadsheets to deeply technical stakeholders, often under real time pressure (live migrations, sales deadlines, post-acquisition cleanups), where data accuracy and clear communication are non-negotiable
Qualification
Required
Manage stakeholders and timelines to ensure quick adoption
Provide technical feedback to the engineering team on potential issues or bottlenecks
Design and build custom data migration playbooks (coding not required, but understanding of data models and comfort with data manipulation is a must)
Anticipate any new needs, expansion or challenges
Guarantee 100% retention: You own the metric. Whatever it takes
Dive into datasets: make sense of them, manipulate them, map them. You need to be as comfortable with unstructured data as you are with VLOOKUPs on massive datasets
Design and execute playbooks: Use our platform to create data migration playbooks and use every tool at your disposal to unblock weird edge cases
Operate in the field: Pair with product and engineering; jump on calls; debug live; be willing to hop on a plane when needed; communicate clearly under pressure
Feed the roadmap: Translate frontline chaos into crisp product requirements and implementation guides for the core engineering team
Tackle 'impossible' projects: When a customer's need looks hopeless, you volunteer first, and then deliver
Be the primary point of contact for high-stakes customers: from non-technical ops teams living in spreadsheets to deeply technical stakeholders, often under real time pressure (live migrations, sales deadlines, post-acquisition cleanups), where data accuracy and clear communication are non-negotiable
Hungry & scrappy: You like hard problems, long hours, and tangible impact
Glass-chewer: Ambiguity and gnarly data sets energize you. You know what the mission is and that we'll get you where you want to be
Technical literacy: At least 1 year of software development experience. Languages are not important, but you must be comfortable writing and modifying scripts, debugging technical and data-related customer issues, reasoning about APIs and data models, and dissecting ambiguous data requirements
Customer-obsessed communicator: You can translate between business, ops, and engineering in real time
High-ownership operator: You run toward fires and stay until they're out
NYC-based (or willing to relocate): You believe speed and trust compound in person
Preferred
If you've worn any of these hats before - onboarding engineer, implementation engineer, forward-deployed engineer, solutions architect, or solutions engineer - you'll ramp fast
Benefits
Premium health, dental, and vision coverage.
5‑day‑a‑week in‑office culture in Union Square, NYC
Relocation assistance for the right candidate.
The chance to build category‑defining tech and wealth at the same time.
Company
Rubie
Rubie is a software solutions company that helps businesses with complex products streamline and accelerate customer onboarding.
11-50 employees
H1B Sponsorship
Rubie has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
Funding
Current Stage
Early StageTotal Funding
$3.2M2024-06-01Pre Seed· $3.2M
Company data provided by crunchbase